Senior Solution Engineer

Job Posting Organization:
The NATO Communications and Information Agency (NCI Agency) has been operational for over 70 years, dedicated to preserving peace and security" style="border-bottom: 1px dotted #007bff !important;">security for nearly one billion citizens. With a workforce of approximately 3000 civilian and military staff, the agency operates in 29 locations across Europe, North America, and Asia. The NCI Agency focuses on providing advanced technology and cyber solutions that enable NATO to conduct critical operations, protect airspace, and maintain superiority in various domains. The organization emphasizes the importance of its personnel, aiming to hire, train, and retain the best talent to maintain its technological edge and ensure the success of its mission.

Job Overview:
As a Senior Solution Engineer based in The Hague, you will play a pivotal role in transforming NATO's IT services to support its Digital Endeavour. You will be part of the Assurance Solutions branch within the Chief Quality Office, which is responsible for delivering robust, scalable, and efficient software, platform, and network solutions. Your primary focus will be to ensure that all project and product deliverables meet or exceed customer expectations and adhere to NATO and industry standards. This position requires a proactive and enthusiastic individual who can lead solution architecture design, provide technical guidance, manage project requirements, and drive systems development projects while ensuring alignment with organizational objectives and future roadmaps.

Duties and Responsibilities:
Your responsibilities will include leading the design of solution architectures, providing expert oversight on solution development and integration, defining and managing project requirements, and planning systems development projects. You will implement architectural designs into working software, maintain high code quality through rigorous reviews and automated testing, and identify and resolve performance bottlenecks. Additionally, you will provide multi-level support for users, implement robust security measures, and train and mentor development teams on methodologies and design principles to ensure quality and consistency in deliverables.

Required Qualifications:
Candidates must possess a minimum of a Bachelor’s degree from a nationally recognized or certified university in a related discipline, along with at least 3 years of post-related experience. Alternatively, candidates without a university degree may qualify if they can demonstrate at least 10 years of extensive and progressive expertise relevant to the position. A minimum of 3 years of experience managing a team of software engineers developing complex software solutions is also required. Familiarity with various architectural patterns, containerization tools, and secure coding practices is highly advantageous, as is experience with advanced development skills such as Microsoft T-SQL and REST APIs.

Educational Background:
The educational requirement for this position is a Bachelor’s degree from a recognized university in a relevant field. Candidates who do not possess a degree may still be considered if they can demonstrate significant experience and capabilities that align with the needs of the NCI Agency. This flexibility allows for the inclusion of highly skilled individuals who may have gained their expertise through practical experience rather than formal education.

Experience:
The ideal candidate should have a minimum of 3 years of experience in managing teams of software engineers and developing complex software solutions. This experience should include proven capabilities in solution architecture within constrained and complex environments, as well as a strong background in software development practices. Candidates should also have experience in making architectural trade-offs and balancing project requirements with the technical capabilities of their teams.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the international nature of NATO and the NCI Agency. Additional languages may be beneficial but are not explicitly required.

Additional Notes:
This position offers a 5-year contract with a competitive tax-free salary, along with household and children's allowances. Expatriate staff will receive privileges such as expatriation and education allowances, as well as additional home leave. The role includes excellent private health insurance, generous annual leave of 30 days plus official holidays, and participation in the NATO Pension Scheme. The NCI Agency is committed to fostering an inclusive environment and is an equal opportunity employer, valuing diversity in its workforce.