Associate Director, Health Programs Knowledge Management
Job Description
Job Posting Organization:
FHI 360 is a nonprofit organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. Established in 1980, FHI 360 operates in more than 60 countries and employs over 4,000 staff members worldwide. The organization focuses on various sectors, including health, education, and economic development, and aims to create a positive impact through evidence-based programs and partnerships.
Job Overview:
The Associate Director for Health Programs Knowledge Management will provide strategic and technical leadership for knowledge management, external visibility, and strategic engagement across large, complex, multi-country global health projects. These projects encompass a wide range of health issues, including global health security" style="border-bottom: 1px dotted #007bff !important;">security, emergency and outbreak response, HIV, tuberculosis, malaria, polio, maternal, newborn and child health, nutrition, and health systems strengthening. The role involves directing the strategy, technical content, planning, and execution of conferences, learning events, webinars, and other high-profile technical exchanges. The Associate Director will set the direction for systems and approaches that enable teams to capture, organize, synthesize, share, and apply evidence, lessons learned, best practices, innovations, and project achievements. Additionally, the position requires overseeing the development of strategic messaging and high-quality technical and public-facing products and events for various audiences, including donors, government, partners, and the public. The role also involves leading cross-functional collaboration with technical teams, country offices, and partners while managing staff, budgets, schedules, and priorities for assigned knowledge management activities and projects.
Duties and Responsibilities:
The Associate Director will provide senior technical oversight for knowledge management, external visibility, learning, and technical dissemination across one or more projects. Responsibilities include providing strategic and technical leadership for conferences, webinars, learning events, and other high-profile engagements, which involves developing event strategies and technical agendas, overseeing abstracts, posters, presentations, and speaker preparation, coordinating review and clearance, and ensuring technical quality and alignment with project and organizational priorities. The Associate Director will manage and guide a team responsible for knowledge management, events, external visibility, and related processes, developing staff and leading process improvements to ensure compliance with company and donor standards. The role also requires maintaining collaborative relationships with donors, government agencies, country offices, implementing partners, peer organizations, and other stakeholders, representing the organization at professional meetings, conferences, and strategic engagements. Additionally, the Associate Director will serve as a backup to the Technical Director.
Required Qualifications:
Candidates must possess comprehensive knowledge of knowledge management concepts, practices, systems, and standards, combined with strong project and people management expertise. Extensive experience with conference and event planning and external engagement in global health is essential. Excellent writing, editing, synthesis, storytelling, content and message development, facilitation, presentation, and verbal communication skills are required. Candidates should demonstrate excellent organizational, analytical, strategic planning, and quality-assurance skills, with the ability to manage multiple priorities and complex review processes. The ability to motivate and influence cross-functional teams, build collaboration across countries and technical areas, and guide staff and partners toward shared goals is crucial. Additionally, candidates must demonstrate the ability to translate complex technical information, evidence, and lessons learned into clear, strategic, actionable messages and products tailored to various audiences. Knowledge of donor branding and marking requirements, organizational style standards, and quality-assurance processes for technical and public-facing products is also necessary.
Educational Background:
A Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences, International Development, Human Development, or a Related Field is required. A Project Management (PM) Certification is preferred.
Experience:
Typically, candidates should have 10+ years of relevant experience in knowledge management, technical communications, global health, international development, or a related field, including at least 3+ years of leadership and management experience. Documented experience leading large, complex, multi-country projects or programs and working in a non-governmental organization (NGO), government agency, or related organization is essential. Candidates should also have demonstrated experience leading the technical planning and delivery of conferences, webinars, learning events, and other strategic engagements, including oversight of abstracts, presentations, posters, speakers, and event-related communications.
Languages:
Fluency in English is mandatory, with the ability to read, write, and speak the language proficiently. Proficiency in French or another language is desirable but not required.
Additional Notes:
The position is expected to require travel of 10% - 25%. The expected US-based hiring salary range for this role is between $110,000 and $130,000 annually. FHI 360 offers a competitive benefits package, including a 7% contribution to a money purchase pension plan account, 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year for full-time staff. Paid time off is reduced pro rata for employees working less than a full-time schedule. FHI 360 is an equal opportunity employer and is committed to safeguarding against abuse, exploitation, and harassment in its work environments and programs.
FHI 360 is a nonprofit organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. Established in 1980, FHI 360 operates in more than 60 countries and employs over 4,000 staff members worldwide. The organization focuses on various sectors, including health, education, and economic development, and aims to create a positive impact through evidence-based programs and partnerships.
Job Overview:
The Associate Director for Health Programs Knowledge Management will provide strategic and technical leadership for knowledge management, external visibility, and strategic engagement across large, complex, multi-country global health projects. These projects encompass a wide range of health issues, including global health security" style="border-bottom: 1px dotted #007bff !important;">security, emergency and outbreak response, HIV, tuberculosis, malaria, polio, maternal, newborn and child health, nutrition, and health systems strengthening. The role involves directing the strategy, technical content, planning, and execution of conferences, learning events, webinars, and other high-profile technical exchanges. The Associate Director will set the direction for systems and approaches that enable teams to capture, organize, synthesize, share, and apply evidence, lessons learned, best practices, innovations, and project achievements. Additionally, the position requires overseeing the development of strategic messaging and high-quality technical and public-facing products and events for various audiences, including donors, government, partners, and the public. The role also involves leading cross-functional collaboration with technical teams, country offices, and partners while managing staff, budgets, schedules, and priorities for assigned knowledge management activities and projects.
Duties and Responsibilities:
The Associate Director will provide senior technical oversight for knowledge management, external visibility, learning, and technical dissemination across one or more projects. Responsibilities include providing strategic and technical leadership for conferences, webinars, learning events, and other high-profile engagements, which involves developing event strategies and technical agendas, overseeing abstracts, posters, presentations, and speaker preparation, coordinating review and clearance, and ensuring technical quality and alignment with project and organizational priorities. The Associate Director will manage and guide a team responsible for knowledge management, events, external visibility, and related processes, developing staff and leading process improvements to ensure compliance with company and donor standards. The role also requires maintaining collaborative relationships with donors, government agencies, country offices, implementing partners, peer organizations, and other stakeholders, representing the organization at professional meetings, conferences, and strategic engagements. Additionally, the Associate Director will serve as a backup to the Technical Director.
Required Qualifications:
Candidates must possess comprehensive knowledge of knowledge management concepts, practices, systems, and standards, combined with strong project and people management expertise. Extensive experience with conference and event planning and external engagement in global health is essential. Excellent writing, editing, synthesis, storytelling, content and message development, facilitation, presentation, and verbal communication skills are required. Candidates should demonstrate excellent organizational, analytical, strategic planning, and quality-assurance skills, with the ability to manage multiple priorities and complex review processes. The ability to motivate and influence cross-functional teams, build collaboration across countries and technical areas, and guide staff and partners toward shared goals is crucial. Additionally, candidates must demonstrate the ability to translate complex technical information, evidence, and lessons learned into clear, strategic, actionable messages and products tailored to various audiences. Knowledge of donor branding and marking requirements, organizational style standards, and quality-assurance processes for technical and public-facing products is also necessary.
Educational Background:
A Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences, International Development, Human Development, or a Related Field is required. A Project Management (PM) Certification is preferred.
Experience:
Typically, candidates should have 10+ years of relevant experience in knowledge management, technical communications, global health, international development, or a related field, including at least 3+ years of leadership and management experience. Documented experience leading large, complex, multi-country projects or programs and working in a non-governmental organization (NGO), government agency, or related organization is essential. Candidates should also have demonstrated experience leading the technical planning and delivery of conferences, webinars, learning events, and other strategic engagements, including oversight of abstracts, presentations, posters, speakers, and event-related communications.
Languages:
Fluency in English is mandatory, with the ability to read, write, and speak the language proficiently. Proficiency in French or another language is desirable but not required.
Additional Notes:
The position is expected to require travel of 10% - 25%. The expected US-based hiring salary range for this role is between $110,000 and $130,000 annually. FHI 360 offers a competitive benefits package, including a 7% contribution to a money purchase pension plan account, 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year for full-time staff. Paid time off is reduced pro rata for employees working less than a full-time schedule. FHI 360 is an equal opportunity employer and is committed to safeguarding against abuse, exploitation, and harassment in its work environments and programs.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.