Technical Officer II, Knowledge Management & External Engagement

Technical Officer II, Knowledge Management & External Engagement

FHI 360

October 9, 2026November 23, 2026United States
Job Description
Job Posting Organization:
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Established in 1980, FHI 360 operates in more than 60 countries and has a workforce of over 4,000 employees. The organization focuses on various sectors including health, education, economic development, and social justice, aiming to create a positive impact on communities worldwide. FHI 360 is committed to safeguarding and promoting the welfare of all individuals engaged with its programs, ensuring a safe and respectful environment for all.

Job Overview:
The Technical Officer II for Knowledge Management and External Engagement plays a crucial role in providing both technical and administrative support for knowledge management initiatives across large, multi-country global health projects. These projects encompass a wide range of health issues including global health security" style="border-bottom: 1px dotted #007bff !important;">security, emergency response, HIV, tuberculosis, malaria, polio, and maternal and child health. The officer is expected to facilitate knowledge sharing and learning by developing and implementing activities that enhance visibility and engagement with various stakeholders. This includes drafting high-quality technical documents and messaging tailored to different audiences such as donors, government entities, and project partners. The role also involves coordinating webinars, conference submissions, and technical events, ensuring that all outputs meet the required standards of accuracy and branding. The officer will collaborate closely with technical teams and country offices to capture and disseminate evidence, lessons learned, and best practices from the projects, thereby contributing to the overall effectiveness and impact of FHI 360's initiatives.

Duties and Responsibilities:
The duties and responsibilities of the Technical Officer II include but are not limited to: developing, drafting, editing, and coordinating high-quality technical and public-facing products such as reports, briefs, case studies, success stories, presentations, and web content. The officer will synthesize technical information and project results into concise, audience-appropriate products that support learning and dissemination. They will coordinate webinars, conference submissions, and technical sessions, ensuring that all activities adhere to established processes and donor requirements. Additionally, the officer will track knowledge products, maintain knowledge repositories, and assist with the collection and organization of information for client reports. The role requires excellent organizational, writing, editing, and analytical skills, as well as the ability to manage multiple priorities and solve problems effectively.

Required Qualifications:
Candidates must possess strong organizational skills, excellent writing and editing abilities, and a keen analytical mindset. They should be capable of synthesizing and interpreting technical information, identifying inconsistencies, and preparing clear products for diverse audiences. The ability to manage multiple priorities and coordinate review processes is essential. Proficiency in English is mandatory, while proficiency in French and other languages is considered a plus. Skills in photography, video production, and editing are also advantageous.

Educational Background:
A Bachelor's Degree or its international equivalent in Communication and Social Marketing, Economic Development, Education, Health, Nutrition, Research, Technology, Youth, or a related field is required for this position. This educational background is essential to ensure that the candidate has the necessary knowledge and skills to effectively contribute to the organization's goals.

Experience:
Typically, candidates should have at least 4 years of relevant experience in managing data collection and providing technical assistance. Prior work experience in a non-governmental organization (NGO), government agency, or private sector is highly desirable. This experience is crucial for understanding the complexities of global health projects and the dynamics of working with various stakeholders.

Languages:
Fluency in English is mandatory for this position. Proficiency in French is desired, and knowledge of additional languages is considered a valuable asset. This linguistic capability will enhance communication with diverse audiences and stakeholders involved in global health initiatives.

Additional Notes:
The position is remote, allowing for flexibility in work location. The role may require travel, estimated at 10% to 25% of the time, depending on project needs. FHI 360 is an equal opportunity employer and is committed to safeguarding against abuse and exploitation in its work environments. The organization emphasizes a healthy work/life balance and offers a competitive benefits package, professional development opportunities, and policies that support employee well-being. All offers of employment will be subject to appropriate screening checks, including reference and criminal record checks.
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