Associate IT Officer (Platforms and Systems)

Job Posting Organization:
The Asian Development Bank (ADB) is a prominent multilateral development bank established in 1966, headquartered in Manila, Philippines. ADB's mission is to alleviate poverty and promote sustainable development in the Asia-Pacific region. With 69 member countries, including 50 from the Asia region, ADB works collaboratively with its members and partners to address complex challenges and foster inclusive, resilient, and sustainable growth. The organization employs a diverse workforce and is committed to creating an inclusive environment where everyone is treated with respect and given equal opportunities. ADB encourages applications from all qualified candidates, particularly women, and aims to ensure a workplace that values diversity and inclusion.

Job Overview:
The Associate IT Officer (Platforms and Systems) position is integral to the Infrastructure and Technology Division (ITID) within the Information Technology Department (ITD) at ADB. This role involves overseeing the installation, configuration, and maintenance of Windows Server environments, managing system updates, security" style="border-bottom: 1px dotted #007bff !important;">security, hardware, and data centers. The officer will administer Active Directory and DNS, handle Azure cloud management, provide financial application support, develop infrastructure automation, ensure security and compliance, and collaborate with various teams. The position requires a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery in IT operations. The officer will be expected to contribute to the overall mission of ADB by ensuring that IT systems are robust, secure, and aligned with the organization's goals.

Duties and Responsibilities:
The duties and responsibilities of the Associate IT Officer (Platforms and Systems) include:

• Providing Windows server support by setting up, managing, and supporting Windows Server 2016, 2019, and 2022; monitoring performance and troubleshooting issues.
• Managing system updates and security by applying patches, updates, and security configurations to maintain system integrity.
• Overseeing hardware and data center management by setting up, installing, and managing hardware across data centers.
• Administering Active Directory and DNS, managing user accounts, group policies, and troubleshooting DNS configurations.
• Handling Azure cloud management, deploying and managing Azure virtual machines, services, and Azure Active Directory.
• Offering financial application support, providing technical assistance for financial applications, and collaborating with developers/vendors for updates and enhancements.
• Contributing to infrastructure automation by developing automation scripts (e.g., PowerShell) and integrating them into DevOps pipelines.
• Ensuring security and compliance by implementing security best practices, conducting audits, and ensuring adherence to regulations and policies.
• Fostering collaboration with teams to ensure smooth integration of systems and processes.

Required Qualifications:
Candidates must possess a Bachelor's degree in computer science, information systems, business administration, or relevant fields, preferably with advanced training. Relevant professional experience and other educational credentials such as certifications may be considered in lieu of a bachelor's degree. Additionally, candidates should have at least 5 years of relevant professional experience in different infrastructure technologies support and administration. The role requires administration and technical support experience in Windows Server OS: 2016, 2019, and 2022, as well as familiarity with infrastructure technologies such as Active Directory, DNS, DHCP, SFTP, SMB, NFS, SSH, and any monitoring tools. Familiarity with financial applications and knowledge of how applications communicate with databases is also beneficial.

Educational Background:
The educational background required for this position includes a Bachelor's degree in computer science, information systems, business administration, or a related field. Advanced training or certifications in relevant areas may enhance a candidate's profile and could be considered in lieu of a formal degree. Continuous learning and professional development are encouraged to keep up with the evolving technology landscape.

Experience:
The position requires at least 5 years of relevant professional experience in infrastructure technologies support and administration. Candidates should have a proven track record of managing and supporting Windows Server environments and familiarity with various infrastructure technologies. Experience in financial application support and knowledge of cloud technologies will be advantageous.

Languages:
Proficiency in English, both written and verbal, is mandatory for this position. Strong communication skills are essential for collaboration with cross-functional teams and stakeholders. Additional language skills may be considered an asset but are not required.

Additional Notes:
This appointment is a fixed-term position with the option to renew, initially for a period of up to 3 years, or until the Normal Retirement Date (NRD), whichever comes first. ADB may choose to renew the appointment for up to an additional 3 years based on various factors, including the staff's performance and the organizational needs. The position is not convertible to a regular appointment, and ADB offers a competitive salary and comprehensive benefits package, including retirement plans, medical and health benefits, paid leave, and staff development opportunities.