Associate Senior Delivery Officer (Regional Partner & Technology Advocate)

Job Posting Organization:
The World Bank is a vital source of financial and technical assistance to developing countries around the world. Established in 1944, it has grown to include 189 member countries and operates in over 145 countries with more than 182 offices globally. The organization aims to reduce poverty and support development by providing loans, grants, and expert advice to help countries implement projects that improve their economic prospects and quality of life. The World Bank is committed to addressing the world's most pressing development challenges, including job creation, health systems, education access, and climate resilience, through partnerships with governments, the private sector, and other stakeholders.

Job Overview:
The Associate Senior Delivery Officer role at the World Bank is designed to enhance the effectiveness of operations through strategic advisory, user engagement, and technology enablement. The position is crucial for ensuring that digital platforms not only support but also enhance operational effectiveness and innovation. The Regional Partner will work closely with task teams and regional leadership to identify operational challenges and technology needs, facilitating informed decision-making around digital adoption and process efficiency. This role requires a deep understanding of both the development context and the capabilities of technology, promoting a culture of innovation and collaboration to deliver impactful solutions.

Duties and Responsibilities:
The responsibilities of the Regional Partner include serving as a trusted advisor to task teams and regional management on operational technology needs, analyzing end-to-end business processes to identify opportunities for efficiency and digital enablement, and providing strategic guidance on how digital solutions can support evolving operational requirements. The role also involves partnering with product managers to design and evolve digital platforms, acting as a bridge between regional business teams and central product development teams, and ensuring alignment between operational policies and technical implementation. Additionally, the Regional Partner will define key performance indicators for innovative initiatives, document lessons learned, and contribute to the Bank’s knowledge base.

Required Qualifications:
Candidates must possess a Master’s degree in computer science or a related STEM field with at least 8 years of relevant experience, or a Bachelor’s degree in computer science with a minimum of 10 years of relevant experience. Relevant experience includes development or multilateral operations, technology advisory, consulting, digital transformation, and field program implementation. Strong analytical, problem-solving, and communication skills are essential, along with familiarity with the World Bank’s operations and governance. Multilingual capabilities and certifications in relevant methodologies such as SAFe Agilist or Digital Transformation are preferred.

Educational Background:
The educational background required for this position includes a Master’s degree in computer science or a related STEM field, or a Bachelor’s degree in computer science with significant relevant experience. This educational foundation is critical for understanding the complex technological and operational challenges faced by the World Bank and its partners.

Experience:
The position requires a minimum of 8 years of relevant experience for candidates with a Master’s degree, or at least 10 years for those with a Bachelor’s degree. Experience should encompass development or multilateral operations, technology advisory, and digital transformation initiatives. Familiarity with the World Bank’s operational frameworks and experience in field-embedded roles are highly valued, as they demonstrate the ability to collaborate effectively with country teams and task teams in the region.

Languages:
The mandatory language for this position is English. While not required, multilingual capabilities are considered a plus, as they can enhance communication and collaboration in diverse environments.

Additional Notes:
This position is classified as Open-Ended Staff (OPEN-OP) and is part of local recruitment efforts. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all candidates regardless of gender, religion, race, ethnicity, sexual orientation, or disability.