Fundraising Operations Senior Business Analyst

Job Posting Organization:
The World Wildlife Fund (WWF) was founded in 1961 and is a leading global conservation organization dedicated to helping people and nature thrive. With a mission to protect wildlife, conserve vital habitats, and advance sustainable solutions, WWF operates in over 100 countries worldwide. The organization partners with communities, companies, and governments to address pressing environmental issues. WWF is grounded in science and driven by collaboration, focusing on conserving biodiversity, supporting resilient communities, and tackling climate change. The organization boasts nearly 1 million members in the United States and over 5 million globally, reflecting its extensive reach and commitment to conservation efforts.

Job Overview:
The Fundraising Operations Senior Business Analyst plays a crucial role within the World Wildlife Fund, focusing on maintaining the integrity of the CRM database and leading the implementation of automated data processing solutions. This position is essential for analyzing business processes, identifying areas for improvement, and implementing solutions that enhance efficiency and productivity. The analyst will work closely with various stakeholders across the organization to ensure that revenue processing and gift administration goals are met. The role requires a proactive approach to problem-solving and a commitment to continuous improvement, making it vital for the success of fundraising operations at WWF. The position is hybrid, with a preference for candidates located in Washington DC, but remote work options are also available.

Duties and Responsibilities:
The key responsibilities of the Fundraising Operations Senior Business Analyst include overseeing all automated data processing related to fundraising operations. This involves designing, implementing, and managing file imports and layouts using technologies such as BrightVine Data Loader, SAS, and BBCRM. The analyst will collaborate with stakeholders to gather and document business requirements, develop innovative solutions to address business challenges, and enhance operational efficiency. They will drive the end-to-end lifecycle of special projects, software upgrades, and implementations, ensuring timely delivery of high-quality solutions within the defined scope, timeline, and budget. Additionally, the analyst will identify and mitigate risks that may impact project success, lead meetings and workshops to communicate changes, and create and maintain business process documents necessary for change management and training. Continuous research into industry trends and best practices will also be part of the role, as well as championing initiatives for continuous improvement and innovation.

Required Qualifications:
Candidates must possess a Bachelor’s degree and have at least 6 years of experience as a Business Analyst or in a similar role, preferably within the non-profit sector. Experience with CRM databases and high-volume data processing is required, along with familiarity with BBCRM and BrightVine Data Loader. Proficiency in Microsoft Power Platform, including Power Apps and Power Automate, is strongly desired. The ideal candidate will demonstrate strong problem-solving abilities, a proactive mindset, and a proven track record of delivering results through process improvement initiatives. Outstanding organizational and project management skills are essential, as is the ability to manage multiple priorities and deadlines effectively. Excellent communication and interpersonal skills are necessary for engaging and collaborating with stakeholders at all levels.

Educational Background:
A Bachelor’s degree is required for this position, ideally in a field related to business analysis, data management, or a similar area that supports the functions of the role. The educational background should provide a solid foundation in analytical thinking, problem-solving, and understanding of business processes, particularly in the context of non-profit organizations.

Experience:
The position requires a minimum of 6 years of relevant experience as a Business Analyst or in a similar role. Candidates should have substantial experience working with CRM systems and managing high-volume data processing tasks. Experience in the non-profit sector is preferred, as it provides valuable context for the specific challenges and opportunities faced by organizations like WWF.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be considered an asset, particularly if they enhance the ability to engage with diverse communities and partners.

Additional Notes:
This position is classified as exempt and is not eligible for employment visa sponsorship. Applicants must be legally authorized to work in the United States and will need to verify their identity and eligibility to work upon hire. The organization does not provide relocation assistance for this position. WWF promotes equal employment opportunities for all qualified individuals, regardless of age, race, color, sex, religion, national origin, disability, veteran status, or any other characteristic protected under applicable law.