Program Management Coordinator

Job Posting Organization:
Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change, and disaster to save lives, build greater resilience, and promote long-term health and wellbeing. Established in the 1990s, RI has grown to employ over 7,000 staff and local volunteers, operating in 15 countries across Africa, Asia, and the Middle East. The organization focuses on providing essential services in Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education, and Livelihoods programming, which are crucial for building community resilience. RI emphasizes collaboration with local actors to develop safe, inclusive, and evidence-based programming that is sensitive to conflict and climate challenges. The organization is a network of entities, including Relief International, Inc., Relief International-France, and Relief International-UK, all united under a shared mission to assist those in need.

Job Overview:
The Program Management Coordinator (PMC) plays a pivotal role in the coordination and management of the country program portfolio for Relief International in the Philippines. Reporting directly to the director" style="border-bottom: 1px dotted #007bff !important;">Country Director, the PMC serves as a central point of coordination across various program and support functions, ensuring that priorities, commitments, risks, and actions are clearly identified, tracked, and executed. This role is designed to enhance the day-to-day operational coordination and provide the Country Director with insights into key priorities, challenges, and areas that require attention. By facilitating effective internal coordination, the PMC enables the Country Director to focus on strategic aspects such as donor engagement, external representation, partnerships, and business development. The PMC will work independently within agreed priorities, maintaining management systems and trackers, following up on actions, and identifying issues that require escalation. The position operates in a complex environment with multiple projects and stakeholders, necessitating strong relationship-building and problem-solving skills.

Duties and Responsibilities:
The Program Management Coordinator will be responsible for organizing and facilitating regular internal coordination meetings involving Project Managers, Support Unit Heads, and other relevant colleagues. This includes developing meeting agendas focused on priorities, decisions, and risks, and maintaining a centralized action tracker to ensure follow-up on agreed actions. The PMC will identify and escalate unresolved issues to the Country Director, promote effective communication between program and support functions, and maintain visibility over key program and operational priorities. Additionally, the PMC will establish systems for tracking decisions and commitments, support problem-solving among teams, and provide concise updates to the Country Director on outstanding issues and critical decisions. The role also involves supporting risk identification and management, consolidating program information, and maintaining documentation related to program development and proposal processes. The PMC will assist in preparing management-level updates and decision-making tools for the Country Director, ensuring that all actions are aligned with the organization's strategic goals.

Required Qualifications:
Candidates must possess a bachelor's degree in international development, humanitarian studies, social sciences, business or public administration, management, development communication, or a related field. A minimum of five years of progressively responsible experience in program coordination, project management, or operations coordination within the humanitarian or development sector is required. Demonstrated experience in coordinating across multiple projects and functions in a fast-paced environment is essential, along with a proven track record in supporting program delivery and managing operational risks. Familiarity with program development processes, including proposal planning and documentation, is also necessary. Strong organizational, analytical, and problem-solving skills are critical, as well as the ability to influence and promote accountability without direct supervisory authority.

Educational Background:
The educational background required for this position includes a bachelor's degree in relevant fields such as international development, humanitarian studies, social sciences, business or public administration, management, or development communication. A higher degree in these areas may be advantageous but is not mandatory. The emphasis is on having a solid foundation in the principles of program management and coordination within the context of humanitarian and development work.

Experience:
The position requires at least five years of relevant experience in program coordination, project management, or operations within the humanitarian or development sectors. Candidates should have experience in managing multiple projects and stakeholders, demonstrating the ability to navigate complex environments effectively. Experience in supporting program delivery, tracking key deliverables, and managing risks is essential. Additionally, familiarity with proposal development processes and donor engagement is highly desirable, as is experience in a senior coordination or program management role.

Languages:
Fluency in English is mandatory, with excellent written and spoken communication skills necessary for preparing reports, briefings, and management documents. Proficiency in other languages relevant to the region or the organization's operations may be considered an asset, enhancing the candidate's ability to engage with diverse stakeholders and communities.

Additional Notes:
This position is classified as requiring standard pre-employment checks and involves a 20% likelihood of travel to program areas. The role is categorized under the M5 level in Program Management, indicating a mid-level position within the organization. The Program Management Coordinator will not have direct reports or budget responsibilities but will play a crucial role in coordinating across functions and ensuring effective program delivery. The position is full-time and based in Makati City, Philippines.