Operations Specialist

Job Posting Organization:
The International Rescue Committee (IRC) is a global humanitarian organization that responds to the world's worst humanitarian crises. Founded in 1933, the IRC has been dedicated to helping people affected by conflict and disaster to survive, recover, and rebuild their lives. The organization operates in over 40 countries and has a presence in more than 25 U.S. cities, employing thousands of staff members who work tirelessly to provide assistance and support to those in need. The IRC's mission is to restore safety, dignity, and hope to millions who are uprooted and struggling to endure. They focus on various areas including health, education, economic wellbeing, and protection, ensuring that the most vulnerable populations receive the help they need.

Job Overview:
The Operations Specialist plays a crucial role in ensuring the smooth operation of the Sacramento office by coordinating various operational functions. This position is essential for creating a compliant and efficient environment for staff, clients, and partners. The Operations Specialist serves as the primary point of contact for multiple functional areas, manages reception duties, and provides general administrative support. This role demands a high level of organization, creative problem-solving skills, and the ability to work effectively in a fast-paced, multicultural environment. The Operations Specialist will report directly to the Site Director and will be responsible for a variety of tasks that contribute to the overall success of the office's operations.

Duties and Responsibilities:
The Operations Specialist will have a diverse set of responsibilities, including but not limited to:

• Safety and security" style="border-bottom: 1px dotted #007bff !important;">Security: Act as the main contact for safety and security matters, manage incident reporting, develop onboarding materials, and organize emergency evacuation exercises.
• Information Technology: Serve as the primary contact for IT issues, educate staff on IT resources, and coordinate with IT teams to resolve service disruptions.
• Supply Chain: Manage procurement processes, order supplies, maintain digital and physical files, and coordinate vendor billing with the finance team.
• Facility Management: Oversee office leases, coordinate repairs, manage workspace allocations, and assist with office events and meetings.
• General Administrative Duties: Greet clients and visitors, manage communications, complete I-9 verifications, and perform other assigned tasks as needed. This position requires a proactive approach to problem-solving and the ability to manage multiple priorities effectively.

Required Qualifications:
Candidates must possess strong organizational skills and be self-starters with a proven ability to manage diverse priorities under pressure. They should demonstrate excellent problem-solving skills, attention to detail, and the ability to troubleshoot basic IT issues. Strong verbal and written communication skills are essential, along with the capability to work independently and as part of a global team. Proficiency in Microsoft Office Suite is required, and candidates should have a demonstrated ability to work effectively with stakeholders at all levels. The ability to adapt to change in a positive manner is also crucial for success in this role.

Educational Background:
A Bachelor’s degree or equivalent directly related experience is required for this position. This educational background ensures that candidates have the foundational knowledge and skills necessary to perform the duties of the Operations Specialist effectively.

Experience:
The ideal candidate should have at least one year of relevant work experience in office administration, facilities management, procurement, or a related field. This experience will provide the necessary skills and understanding of the operational functions required for the role.

Languages:
Fluency in English is mandatory for this position. This ensures effective communication with staff, clients, and stakeholders. While not required, additional language skills may be considered an asset, particularly in a multicultural environment.

Additional Notes:
This position is based in a standard office working environment and offers a competitive compensation rate of $26-$27 per hour, depending on various factors such as labor market conditions, job type, and individual candidate experience. The IRC is an Equal Opportunity Employer, considering all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. The organization adheres to professional standards and core values, including integrity, service, equality, and accountability, and is committed to creating a safe environment for all employees.