Business Support Assistant

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. WFP operates in numerous countries around the globe, employing a diverse workforce committed to the principles of integrity, collaboration, commitment, humanity, and inclusion. The organization is dedicated to creating a healthy and inclusive work environment, where employees are selected based on merit and are encouraged to develop their skills through various training and professional development programs. WFP is also recognized as a 2020 Nobel Peace Prize Laureate, highlighting its significant contributions to humanitarian efforts worldwide. For more information, visit their website at https://www.wfp.org and follow them on social media platforms for updates on their initiatives and activities.

Job Overview:
The Business Support Assistant position within the Management Services Unit of WFP Armenia is crucial due to the increasing operational demands stemming from a high volume of activities, events, and procurement actions. The role is designed to support the team in managing various administrative processes, including travel arrangements, system transactions, supplier coordination, asset and inventory management, and logistical arrangements for meetings and workshops. Given the frequent and intensive travel schedules and the growing procurement needs, the Business Support Assistant will play a vital role in ensuring timely processing of requests, compliance with WFP procedures, and maintaining quality service. This position is particularly important as the unit prepares for significant events such as COP 17 and the upcoming SF International Conference in September 2027, which will require extensive coordination and administrative support. The successful candidate will be expected to provide essential assistance to ensure smooth administrative operations, reduce bottlenecks, and maintain efficiency in a fast-paced environment.

Duties and Responsibilities:
The Business Support Assistant will be responsible for a variety of tasks under the overall strategic guidance of the Finance Officer and direct supervision of the Senior Management Services Associate. Key responsibilities include processing administrative transactions in WFP and maintaining accurate records, supporting minor procurement actions such as RFQs and vendor documentation, communicating with suppliers to confirm orders and resolve issues, and assisting in catering and logistics for in-house meetings and workshops. Additionally, the assistant will manage office assets and stationery, including tagging, inventory checks, and stock replenishment, and will support the disposal of written-off inventory. General administrative support tasks such as filing, correspondence, and reception backup will also be part of the role. The assistant will coordinate the cleaning and upkeep of storage areas and assist in fleet management by preparing vehicle reports and maintaining records. Ensuring compliance with WFP procedures and timely service delivery will be critical, along with performing other related duties as required.

Required Qualifications:
Candidates must have completed secondary school education, with a post-secondary certificate in a related functional area being desirable. They should possess at least 4 years of experience in general administrative work, demonstrating a broad or specialist knowledge of administration best practices, techniques, and processes. A good grasp of WFP standards, processes, and infrastructure in the area of responsibility is essential, as this knowledge will be applied to ensure the provision of efficient and effective administration services. The candidate should also have demonstrated the ability to perform all routine administrative activities in line with WFP's operating standards through day-to-day work.

Educational Background:
The educational requirement for this position includes the completion of secondary school education. A post-secondary certificate in a related functional area is considered desirable, indicating that candidates with further education in administration or a related field may have an advantage in the selection process.

Experience:
The position requires candidates to have a minimum of 4 years of experience in general administrative work. This experience should demonstrate a broad or specialist knowledge of administration best practices, techniques, and processes, as well as a solid understanding of WFP standards and procedures. Candidates should be able to apply their knowledge effectively to ensure the provision of efficient and effective administrative services within the organization.

Languages:
Fluency in English and Armenian is mandatory, with a working knowledge of the Russian language being considered an asset. This language proficiency is essential for effective communication within the diverse environment of WFP and for interacting with various stakeholders and suppliers.

Additional Notes:
The position is full-time and is based in Yerevan, Armenia. The contract duration and specific compensation details will be outlined in the Terms and Conditions section of the vacancy announcement. WFP is committed to providing an inclusive work environment and encourages individuals with disabilities to apply, offering reasonable accommodations throughout the recruitment process. All applications must be submitted through the online recruiting system, and candidates are advised to ensure their profiles are complete and accurate before applying. Selected candidates will undergo rigorous reference and background checks, and only shortlisted candidates will be contacted for further stages of the recruitment process.