Senior Management Support Associate

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• The organization is dedicated to saving lives and protecting the rights of refugees and displaced people. UNHCR operates in over 130 countries and has a workforce of more than 18,000 employees. Its mission is to ensure that everyone has the right to seek asylum and find safe refuge in another country, and to return home voluntarily, integrate locally, or resettle in a third country. UNHCR works to safeguard the rights and well-being of refugees and other displaced persons, providing them with essential support and assistance.

Job Overview:
The Senior Management Support Associate plays a crucial role in providing administrative and operational support across various functional areas, including human resources, finance, supply chain, and office management. This position requires a high degree of independence and accountability, ensuring the effective implementation of management support processes. The incumbent is responsible for overseeing routine service delivery, coordinating with functional specialists, and providing quality assurance and guidance to junior staff. The role also involves acting as a focal point for certain operational functions, proactively identifying issues, proposing solutions, and supporting management decision-making in alignment with organizational policies and standards. The Senior Management Support Associate is expected to contribute to the continuous improvement of workflows and internal controls, ensuring that all operations are conducted efficiently and effectively.

Duties and Responsibilities:
The duties and responsibilities of the Senior Management Support Associate include coordinating and overseeing end-to-end recruitment logistics, managing staffing data, and serving as a focal point for HR policies. The incumbent will monitor and analyze budgets and expenditure trends, prepare financial tracking reports, and ensure compliance with financial regulations. Additionally, the role involves leading procurement processes, maintaining vendor databases, and overseeing inventory and asset management activities. The Senior Management Support Associate will also support risk management by identifying and managing risks, ensuring decision-making is informed by relevant data, and performing other related duties as required. The position requires a comprehensive understanding of administrative and management support functions, with a focus on delivering high-quality service across all areas of responsibility.

Required Qualifications:
The required qualifications for the Senior Management Support Associate position include a minimum of four years of relevant experience with a High School Diploma, or two years of relevant work experience with a Bachelor’s degree or equivalent. Candidates must have progressively responsible experience in administrative and management support functions, with demonstrated depth in areas such as human resources, finance, procurement, or general operations. Supervisory experience is required, including oversight of workflows and providing guidance or training to junior staff. Candidates should also have strong problem-solving skills and the ability to recommend process improvements.

Educational Background:
The educational background required for this position includes a High School Diploma for candidates with four years of relevant experience, or a Bachelor’s degree or equivalent for those with two years of relevant experience. No specific field of education is mandated, but relevant experience in administrative and management support functions is essential.

Experience:
Candidates for the Senior Management Support Associate position should have a minimum of four years of relevant experience in administrative and management support functions. This experience should include a demonstrated ability to apply and interpret organizational policies and administrative procedures effectively. Experience in coordinating multiple support functions in complex environments is also essential, along with a proven track record of identifying issues and contributing to problem-solving efforts.

Languages:
Fluency in English is mandatory, and knowledge of Malay is also required. For General Service jobs, knowledge of English and/or the UN working language of the duty station is essential. Proficiency in additional languages may be considered an asset, but English and Malay are the primary languages required for this position.

Additional Notes:
The position is classified at the GS7 grade level and is a regular assignment with a target start date of August 3, 202

• The role is full-time and is based in Kuala Lumpur, Malaysia. The application deadline is July 28, 2026, and only short-listed candidates will be notified. The recruitment process may include a written test and/or oral interview. UNHCR does not charge any fees at any stage of the recruitment process, and candidates are encouraged to apply without any financial concerns.