Family Support Specialist

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, proudly part of the Save the Children Australia Group and global movement. The organization is dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. With a workforce of approximately 600 employees, 54 reasons operates across every state and territory in Australia, providing quality services to children and their caregivers, including in remote areas and capital cities. The organization is committed to making communities safer for women and their children, focusing on domestic and family violence and sexual assault programs.

Job Overview:
As a Family Support Specialist, you will play a vital role in supporting individuals and families affected by domestic and family violence. This position involves working within a case management framework in an outreach role, providing holistic support to vulnerable clients. You will be part of a dedicated Domestic and Family Violence Support team based in Mount Isa, working flexible hours to ensure that support is available until 10pm, seven days a week. Your work will focus on creating positive change for children and families, ensuring their voices are heard, and promoting skills that enhance health, safety, and development.

Duties and Responsibilities:
Your primary responsibilities will include providing holistic case management to clients, ensuring that their needs are met and that they receive the necessary support. You will be responsible for identifying client strengths, establishing goals, and reviewing progress towards these goals. Additionally, you will promote the voices of children and young people, ensuring they are central to the support process. You will also be expected to deliver support that fosters healthy relationships and favorable outcomes for clients, while maintaining a strong understanding of the impact of trauma on families, particularly Indigenous families.

Required Qualifications:
To be successful in this role, you will need demonstrated experience in case management, along with a strong understanding of relevant legislation related to domestic and family violence. Experience working with Aboriginal and Torres Strait Islander communities is essential, as is the ability to write reports and analyze data effectively. You should possess strong analytical skills and be able to evaluate client progress and program effectiveness. A tertiary qualification in a relevant field is required, along with significant experience in the domestic and family violence sector.

Educational Background:
Candidates should have a tertiary qualification in a relevant field, which may include social work, psychology, or a related discipline. This educational background will provide the necessary theoretical knowledge and practical skills required to effectively support clients in the domestic and family violence context.

Experience:
The position requires significant experience in case management, particularly within the domestic and family violence sector. Candidates should have a proven track record of working with vulnerable populations and understanding the complexities of trauma and its effects on families. Experience in outreach roles and working flexible hours is also beneficial, as the role requires availability during evenings and weekends.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and colleagues. Additionally, knowledge of Aboriginal and Torres Strait Islander languages may be considered advantageous, as it can enhance communication and rapport with Indigenous clients.

Additional Notes:
This is a casual position with flexible hours, and the service operates until 10pm, seven days a week. The organization offers a generous award rate salary of $55.73 per hour, plus superannuation and full salary packaging benefits. Additional remote allowances are available for casual employees. The organization is committed to supporting the wellbeing of its employees, providing monthly supervision sessions, and access to a confidential Employee Wellbeing Program. The role is open to all candidates, with a strong encouragement for Aboriginal and Torres Strait Islander candidates to apply. All employees are required to undergo a National Police Check and a Working with Children Check, and must adhere to the Child Safeguarding Policy and Code of Conduct.