ICT Analyst

Job Posting Organization:
The United Nations Population Fund (UNFPA) is the lead UN agency focused on reproductive health and rights, and population and development. Established in 1969, UNFPA operates in over 150 countries, working to ensure that every pregnancy is wanted, every childbirth is safe, and every young person's potential is fulfilled. The organization is dedicated to achieving three transformative results: ending preventable maternal deaths, ending unmet need for family planning, and ending gender-based violence and harmful practices. UNFPA's strategic plan for 2026-2029 emphasizes the importance of addressing the impacts of the Covid-19 pandemic on women's and girls' access to sexual and reproductive health services, and it calls for a collective effort to build forward better in the face of ongoing challenges. UNFPA is committed to upholding human rights and ethical standards, seeking principled staff who can deliver high-impact results while managing resources responsibly.

Job Overview:
The ICT Analyst position is a critical role within the Eastern Europe and Central Asia Regional Office (EECARO) of UNFPA, responsible for overseeing the implementation of ICT policies and standards as well as providing Technology for Development (T4D) programmatic support. This position requires a strategic blend of core ICT operations and T4D support, ensuring that ICT infrastructure and end-user services operate effectively while integrating digital innovations into UNFPA's programming. The incumbent will report to the EECARO International Operations Manager and will play a vital role in aligning technology use with UNFPA's mission and strategic goals, particularly in achieving the International Conference on Population and Development (ICPD) and Sustainable Development Goals (SDGs). The role involves managing ICT resources, providing end-user support, and ensuring the confidentiality and integrity of ICT systems, all while fostering a culture of innovation and digital dexterity among program staff.

Duties and Responsibilities:
The ICT Analyst will be responsible for a variety of duties, including:

• Technology for Development (T4D) Programmatic Support: - Act as the primary liaison between EECARO programme teams and the global Digital Center of Excellence (CoE), facilitating the adoption and scaling of standardized digital solutions. - Assess current technology use across regional programmes and identify opportunities for improvement, providing technical assistance for the integration of AI and digital innovations. - Manage the planning and monitoring of T4D initiatives, facilitating pilot projects and providing technical oversight during the rollout of new technologies. - Develop training programs to enhance digital skills among programme staff and promote a culture of AI adoption. - Contribute to the development of strategic roadmaps for integrating technology into programme delivery.
• Core ICT Operations & Resource Management: - Analyze and adapt corporate ICT strategies to meet the specific needs of the Regional Office, overseeing shared ICT services and implementing cybersecurity measures. - Provide end-user support, training, and troubleshooting for ICT matters, while maintaining and enhancing local ICT systems. - Manage ICT resources and budget, ensuring cost-effective procurement and tracking of ICT investments. - Ensure the security" style="border-bottom: 1px dotted #007bff !important;">security and continuity of ICT systems, maintaining compliance with security standards and preparing operational plans for emergency communication capabilities.
• Perform other job-related duties as assigned by management.

Required Qualifications:
Candidates must possess an advanced university degree in Information Technology, Computer Science, Engineering, or a related discipline. Related professional certifications are also desirable. The position requires at least 2 years of progressively responsible experience in ICT, preferably in network infrastructure or cloud-based application administration. Demonstrated experience with Technology for Development (T4D) programmatic support, particularly in AI-related initiatives, is essential. Knowledge of local network infrastructure and viral protection systems is required, along with familiarity with UN security protocols. Relevant certifications in hardware and software management are desirable, as is a good understanding of Microsoft Windows, corporate ICT security, and ERP systems. Knowledge of Google Workspace is considered a significant advantage.

Educational Background:
An advanced university degree in Information Technology, Computer Science, Engineering, or a related field is required for this position. Candidates with related professional certifications will be viewed favorably, as they demonstrate a commitment to ongoing professional development and expertise in the field.

Experience:
The ideal candidate should have a minimum of 2 years of progressively responsible experience in ICT, with a focus on network infrastructure or cloud-based application administration. Experience in Technology for Development (T4D) programmatic support, particularly related to AI, is required. Candidates should also have a thorough understanding of ICT networks, connectivity concepts, and the ability to troubleshoot systems and software issues effectively.

Languages:
Fluency in English and Turkish is mandatory for this position. Proficiency in additional languages may be considered an asset, enhancing communication within the diverse teams at UNFPA.

Additional Notes:
This position offers an attractive remuneration package, including a competitive net salary, health insurance, and other benefits as applicable. UNFPA promotes a work environment that reflects values of gender equality, diversity, integrity, and a healthy work-life balance. The organization encourages applications from women, individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups. Reasonable accommodations may be provided to applicants with disabilities upon request to support their participation in the recruitment process. UNFPA is committed to equal opportunities in terms of appointment, training, compensation, and selection for all, regardless of personal characteristics. Selection and appointment may be subject to background checks, medical clearance, and other administrative requirements.