Administrative Support

Job Posting Organization:
The World Health Organization (WHO) office for Samoa, American Samoa, Cook Islands, Niue, and Tokelau is part of the Western Pacific Region of the WHO. The organization is dedicated to supporting member states in achieving their health goals and contributing to global and regional public health actions. The WHO's country presence aims to provide high-quality operational support services that facilitate the smooth functioning of the country office and its program activities. The organization has been operational for many years and employs a diverse workforce across multiple countries, focusing on health initiatives and technical cooperation.

Job Overview:
The Administrative Support position is crucial for ensuring the effective delivery of operational support services within the WHO office. The incumbent will be responsible for a variety of tasks that include financial management, human resources administration, and procurement support. This role requires a strong understanding of WHO's operational procedures and the ability to maintain compliance with established rules and regulations. The position also involves providing administrative support for meetings, workshops, and training courses, ensuring that all logistical aspects are well-organized. The successful candidate will play a key role in identifying areas for process improvement, thereby enhancing client service and operational efficiency. Overall, this position is integral to strengthening WHO's strategic and operational presence at the country level, contributing to the organization's mission of promoting health and well-being.

Duties and Responsibilities:
The incumbent will perform a range of duties including:

• Delivering services and transactions in specialized operational areas such as procurement, financial management, and human resources.
• Ensuring compliance with procedures, rules, and regulations in service delivery.
• Providing administrative support for organizing meetings, workshops, and training courses, including preparation of materials and logistics.
• Reviewing and processing financial documents under Direct Financial Cooperation (DFC) and Direct Implementation (DI) modalities, including payment requests and contractual instruments.
• Supporting human resources functions such as contract management, recruitment, onboarding, and staff briefings.
• Assisting in the procurement of goods and services, managing purchase requisitions, and overseeing the tender/bidding process.
• Identifying and implementing improvements in processes and procedures to enhance client service and operational effectiveness.

Required Qualifications:
Candidates must possess a minimum of five years of relevant work experience in administrative support services, particularly in finance, human resources, and procurement. Essential qualifications include a strong understanding of WHO's operational procedures and practices. Desirable qualifications include training or certification in UN operational service areas or a university degree in Finance, Accounting, Administration, or related fields. Candidates should demonstrate strong interpersonal skills, flexibility in adapting to competing priorities, and the ability to work effectively in a fast-paced environment.

Educational Background:
The essential educational requirement for this position is the completion of secondary education. However, candidates with additional training or certification in UN operational service areas or a bachelor's degree in relevant fields such as Finance, Accounting, or Administration are preferred. This educational background is crucial for understanding the complexities of the operational support services provided by WHO.

Experience:
The position requires a minimum of five years of relevant work experience in administrative support services. This experience should encompass areas such as finance, human resources, and procurement. Candidates with prior experience in administrative roles within WHO or other United Nations agencies will be given preference, as this experience will provide valuable insights into the specific operational context of the organization.

Languages:
Expert knowledge of English is essential for this position. Proficiency in additional languages may be considered an asset, although English is the primary language of communication within the organization.

Additional Notes:
The position offers an attractive remuneration package, including an annual net base salary starting at WST 31,457, subject to mandatory deductions for pension contributions and health insurance. Employees are entitled to 30 days of annual leave. The vacancy notice may be used to fill other similar positions at the same grade level. Candidates under serious consideration will be contacted, and a written test or video assessment may be part of the screening process. WHO is committed to diversity and inclusion, encouraging applications from women, persons with disabilities, and nationals of underrepresented Member States. The organization adheres to strict ethical standards and has a zero-tolerance policy towards any form of abuse or harassment.