Operations Support Manager

Job Posting Organization:
54 Reasons is Australia’s leading child rights organization, proudly part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. The organization focuses on providing quality services to children and their caregivers across every state and territory, including remote areas and capital cities. With a workforce of approximately 600 employees, 54 Reasons embraces diversity in race, ethnicity, gender, age, disability, sexuality, cultures, and beliefs, reflecting the communities they serve.

Job Overview:
In this permanent, part-time position (0.8 FTE), the Operations Support Manager will be a key member of the Leadership team in Perth, working to create lasting change for children everywhere. The role involves managing key projects and initiatives that support both metro and regional teams, providing high-level support to the State Director and WA Leadership Team, and collaborating with various functional teams within the Save the Children group to enhance operational processes. The successful candidate will be responsible for inspiring leadership within a small administration team and ensuring compliance and risk management across the organization. This role requires a confident, adaptable, and highly organized operations professional who can thrive in a coordination and leadership capacity, managing multiple projects and priorities effectively.

Duties and Responsibilities:
The Operations Support Manager will be responsible for managing key projects and initiatives that support both metro and regional teams. This includes providing high-level support to the State Director and WA Leadership Team, ensuring effective reporting internally and to funders. The role also involves collaborating with functional teams to strengthen operational processes such as project implementation planning, fleet management, property management, contract compliance reporting, and operational risk management. The manager will provide inspiring leadership to a small administration team, design effective processes in consultation with the Senior Management Team, and ensure compliance with organizational policies. Additionally, the manager will work with the state leadership team to identify, manage, monitor, and support responses to risks affecting program/service delivery, quality, staff well-being, and Child Safeguarding.

Required Qualifications:
Candidates must possess strong verbal and written communication skills, with a proven ability to build effective relationships with a wide range of internal and external stakeholders. The ideal candidate should be tech-savvy, detail-oriented, and self-motivated, demonstrating a proactive approach to problem-solving and accountability. The ability to navigate complexity with curiosity and calm is essential, as is the capacity to provide high-level support to senior leadership while guiding an administration team.

Educational Background:
While specific educational qualifications are not detailed in the job description, a background in operations management, project management, or a related field is likely preferred. Candidates should have a strong understanding of compliance and risk management processes, as well as experience in program delivery and contract management.

Experience:
The position requires demonstrated experience in program delivery, operations, or contract management. Candidates should have a proven track record of managing multiple projects and priorities, particularly in remote and diverse working environments. Experience in leadership roles, particularly in a not-for-profit or child rights context, would be advantageous.

Languages:
Strong verbal and written communication skills in English are mandatory. Additional language skills may be beneficial but are not specified as requirements for this position.

Additional Notes:
This is a permanent, part-time position at 0.8 FTE. The organization encourages applications from Aboriginal and Torres Strait Islander candidates and emphasizes diversity and inclusion in its workforce. Employees are required to undergo a National Police Check, a Working with Children Check, and adhere to the Child Safeguarding Policy and Code of Conduct. The organization is committed to providing a safe working environment consistent with OH&S legislation and offers a generous salary package along with full salary packaging benefits, individual learning plans, internal employment opportunities, and support for workplace wellness.