Sr. Manager for Oracle Fusion Cloud Human Capital Management (HCM)

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to save, protect, and transform lives in need, CRS operates in more than 100 countries, focusing on relief and development work through various programs including emergency response, health, agriculture, education, microfinance, and peacebuilding. The organization is committed to improving the lives of the poor and vulnerable, regardless of race, religion, or nationality. CRS fosters a collaborative, mission-driven culture and welcomes individuals from all faiths and secular traditions who share its values and commitment to serving those in need. The agency has a strong focus on safeguarding children and vulnerable adults from abuse and exploitation, and its processes reflect this commitment. CRS is an Equal Opportunity Employer and prioritizes candidates who are citizens or permanent residents of the countries where it has offices.

Job Overview:
The Sr. Manager for Oracle Fusion Cloud Human Capital Management (HCM) is tasked with leading, optimizing, and governing the end-to-end HR business processes and system functionality across the agency. This role acts as a crucial link between Global People Resources (GPR), business stakeholders, and technical teams, ensuring that HCM solutions are aligned with business objectives, compliance requirements, and operational efficiency goals. The ideal candidate will possess a robust technical background in Oracle Fusion Cloud HCM, alongside a comprehensive understanding of Human Resources processes, system integrations, reporting, process improvement, and change management. The position requires a proactive approach to managing system capabilities and ensuring they meet the evolving needs of the organization.

Duties and Responsibilities:
The responsibilities of the Sr. Manager include owning and governing the end-to-end GPR business processes within Oracle Fusion Cloud HCM, which encompasses process standardization, optimization, and continuous improvement. The manager will partner with GPR leadership, IT, vendors, and cross-functional stakeholders to ensure that system capabilities align with business needs. Acting as the functional and technical subject matter expert (SME) for various Oracle Fusion Cloud HCM modules such as Core HR, Talent Management, Recruiting, and Absence Management is essential. The role involves translating business requirements into functional specifications and collaborating with technical teams on system configuration, integrations, reporting, and enhancements. Additionally, the manager will lead system enhancement initiatives, testing cycles, defect resolution, and production support activities. They will drive release management activities, including impact assessments, regression testing, and the adoption of Oracle quarterly updates. Analyzing existing workflows to identify opportunities for automation, process simplification, and improved user experience is also a key duty. The manager will develop and maintain process documentation, SOPs, governance standards, and training materials, while advising on data governance, security" style="border-bottom: 1px dotted #007bff !important;">security roles, compliance requirements, and audit readiness. Monitoring system performance, data quality, and reporting accuracy to ensure alignment with agency policies and regulatory standards is crucial. The role also includes partnering with integration and reporting teams on various tools and leading user acceptance testing (UAT), stakeholder communications, and organizational change management efforts. Finally, the manager will directly oversee a team of systems professionals to ensure consistent and high-quality operations of GPR systems, providing guidance and mentorship to GPR users, analysts, and support teams regarding system capabilities and best practices.

Required Qualifications:
Candidates must possess a Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field. Additionally, Oracle Fusion Cloud HCM certifications are required. A minimum of 7 years of experience supporting or leading Oracle Fusion Cloud HCM implementations and production support in a global environment is essential. Experience with multiple Oracle HCM modules, including Core HR, Talent Management, Recruiting, and Absence Management, is also necessary. The candidate should have experience leading cross-functional initiatives and managing competing priorities in a fast-paced environment.

Educational Background:
The educational background required for this position includes a Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field. This foundational education is critical for understanding the complexities of HR processes and the technical aspects of Oracle Fusion Cloud HCM.

Experience:
The position requires a minimum of 7 years of relevant experience, specifically in supporting or leading Oracle Fusion Cloud HCM implementations and production support within a global context. Candidates should have a proven track record of working with multiple Oracle HCM modules and leading cross-functional initiatives, demonstrating the ability to manage competing priorities effectively in a dynamic environment.

Languages:
Fluency in written and spoken English is mandatory for this position. This proficiency is essential for effective communication with stakeholders and team members, ensuring that technical concepts are clearly conveyed to business users and vice versa.

Additional Notes:
The position includes supervisory responsibilities and may require travel of up to 10%. CRS offers a comprehensive benefits package for U.S.-based staff, including medical, dental, life insurance, vision, and a generous retirement savings plan. For successful candidates employed outside the U.S., benefits packages will be based on the country of employment or the in-country office where the candidate will perform the role. The anticipated duration of the assignment for expatriates will be informed by a term limit based on the job type and level, as well as the agency's needs. CRS is committed to safeguarding program participants, community members, staff, and volunteers from all forms of exploitation and abuse, and the successful candidate is expected to adhere to CRS's Code of Conduct.