Retail Store Manager

Job Posting Organization:
Save the Children Australia is a prominent non-profit organization dedicated to improving the lives of children and families in need. Established with a mission to ensure that every child has the opportunity to grow up healthy, educated, and safe, Save the Children operates in numerous countries around the world. The organization employs a diverse workforce and collaborates with local communities to deliver impactful programs. With a strong commitment to child safety and welfare, Save the Children Australia emphasizes diversity and inclusion within its workforce, ensuring that all employees feel supported and valued. The organization is also dedicated to maintaining a safe working environment, adhering to Occupational Health and Safety legislation, and implementing rigorous safeguarding policies.

Job Overview:
The Retail Store Manager position at Save the Children Retail is a permanent full-time role that offers a unique opportunity to lead a community-focused retail store, specifically the Croydon Op Shop in Adelaide. This position is designed for individuals who are passionate about making a difference through their work. As the Retail Store Manager, you will be responsible for creating a vibrant shopping experience that not only attracts customers but also contributes to the funding of programs that positively impact children's lives. The role requires a blend of retail management skills, community engagement, and a commitment to social impact. You will work alongside a team of volunteers and staff, fostering a collaborative and inclusive environment while driving sales and maximizing profits for the organization’s mission.

Duties and Responsibilities:
As the Retail Store Manager, your primary duties will include leading and inspiring a team of volunteers to provide exceptional customer service, driving sales to meet and exceed targets, and managing volunteer rosters to ensure a positive team culture. You will also be responsible for implementing local marketing promotions and campaigns to attract customers and enhance store visibility. Maintaining the store's appearance and operational efficiency will be crucial, as will your ability to adapt to the dynamic retail environment. You will play a key role in developing strategies to increase income and ensure that the store operates smoothly, all while embodying the values of Save the Children.

Required Qualifications:
Candidates for the Retail Store Manager position should possess strong leadership skills, with a proven ability to motivate and coach a team. A background in retail management is essential, along with a passion for community service and social impact. The ideal candidate will have excellent organizational skills, be adaptable to changing circumstances, and have a solutions-focused mindset. Experience in driving sales and managing retail operations will be highly regarded, as will a commitment to delivering outstanding customer service.

Educational Background:
While specific educational qualifications are not explicitly stated, a background in retail management, business administration, or a related field would be advantageous. Relevant certifications in retail operations or customer service may also be beneficial for candidates seeking this role.

Experience:
The position requires candidates to have a solid background in retail management, ideally with several years of experience in a similar role. Experience in leading teams, driving sales, and managing store operations is crucial for success in this position. Familiarity with community engagement and volunteer management will also be valuable.

Languages:
English is the mandatory language for this position, as effective communication with customers, volunteers, and staff is essential. Additional languages may be considered an asset, particularly in a diverse community setting, but are not required.

Additional Notes:
This is a full-time position with a competitive salary and superannuation benefits. The role includes full salary packaging options, which can enhance take-home pay. Employees will have access to career development opportunities and individual learning plans, as well as a flexible and friendly workplace culture. The organization also offers an Employee Wellbeing Program and additional leave perks. The position requires regular Saturday work, and candidates should be prepared to engage actively with the community and the store's operations.