Registration Assistant

Job Posting Organization:
The job posting organization is UNHCR (United Nations High Commissioner for Refugees), which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, to ensure that everyone can exercise the right to seek asylum and find safe refuge in another state, and to promote durable solutions for the millions of people who are displaced by conflict and persecution. UNHCR operates in over 130 countries and has a workforce of more than 18,000 staff members. The organization is dedicated to providing protection and assistance to refugees and displaced persons, working closely with governments and partners to ensure that their rights are upheld and that they have access to essential services and opportunities for self-reliance.

Job Overview:
The Registration Assistant position is crucial within the UNHCR framework, particularly in the context of Iraq, where the organization is transitioning from a humanitarian response to a more development-oriented approach. The incumbent will be responsible for supporting all activities related to the registration of asylum seekers and refugees. This includes conducting registration interviews, responding to queries regarding registration procedures, and maintaining accurate records of individual cases. The role requires a strong understanding of UNHCR's protection principles and the ability to work collaboratively with protection staff and partners to ensure that individuals with specific needs are identified and referred for appropriate follow-up. The Registration Assistant will also provide interpretation and translation services as needed, ensuring effective communication with clients from diverse backgrounds.

Duties and Responsibilities:
The duties and responsibilities of the Registration Assistant include: conducting registration interviews in accordance with local standard operating procedures (SOPs) and registration standards; responding to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements; maintaining accurate and up-to-date records and data related to all individual registration cases; identifying persons with specific needs and ensuring timely referral to protection follow-up as required; collaborating with protection staff and/or partners in the delivery of assistance and programming, including the provision of identity and entitlement documentation; acting as an interpreter and translator when needed; referring cases to other units within the office and to implementing partners as necessary; supporting the identification and management of risks and seeking to seize opportunities impacting objectives in the area of responsibility; and performing other related duties as required.

Required Qualifications:
The required qualifications for the Registration Assistant position include a high school diploma or equivalent, with one year of relevant experience. Candidates with a bachelor's degree or higher are also eligible. Essential skills include computer literacy and familiarity with UNHCR registration tools such as ProGres V4, BIMS, Digital Gateway, and E-file. Additionally, candidates should have a strong understanding of UNHCR's protection principles and experience in asylum procedures in Iraq, particularly in relation to national and international laws governing refugees. Experience with the Administrative Instructions for Regulating the Affairs of Asylum Seekers in the Kurdistan Region of Iraq is also highly desirable.

Educational Background:
The educational background required for this position includes a high school diploma or equivalent. A bachelor's degree in a relevant field such as social sciences, statistics, mathematics, or information technology is preferred but not mandatory. Candidates with certifications in these areas will have an advantage in the selection process.

Experience:
The position requires at least one year of relevant experience in a similar role. Experience working with UNHCR proGres software is desirable but not essential. Candidates should demonstrate a strong understanding of registration processes and the ability to work effectively in a team-oriented environment, particularly in contexts involving vulnerable populations such as refugees and asylum seekers.

Languages:
Fluency in English, Kurdish, and Arabic is mandatory for this position. Knowledge of Turkish and Persian languages is considered an asset and may enhance a candidate's application. Candidates are required to list all language skills in their application, indicating their proficiency level according to the Common European Framework of Reference for Languages (CEFR).

Additional Notes:
This position is classified under the UNOPS LICA4 category and is not remote. The target start date for the position is April 1, 202

• Female candidates are strongly encouraged to apply, reflecting UNHCR's commitment to gender equality and diversity in the workplace. The role is full-time, and shortlisted candidates may be required to undergo a written test as part of the selection process. The organization emphasizes the importance of creating a safe and respectful working environment for all staff members.