Operations Associate

Job Posting Organization:
The United Nations High Commissioner for Refugees (UNHCR) is an international organization dedicated to protecting the rights and well-being of refugees, asylum seekers, internally displaced persons, and stateless individuals. Established in 1950, UNHCR operates in over 130 countries, providing critical support and solutions to millions of displaced people worldwide. The organization is committed to ensuring that everyone has the right to seek asylum and find safe refuge in another state, and it strives to promote durable solutions for those who are forcibly displaced. UNHCR's mission is guided by the principles of the Global Compact on Refugees and the 2030 Agenda for Sustainable Development, focusing on protection, inclusion, and self-reliance for refugees and other displaced populations.

Job Overview:
The Operations Associate position at UNHCR involves a variety of functions related to operational support, reporting, and project planning within a designated geographical area. The incumbent will work under the supervision of a Senior Operations Officer, performing tasks that require a high degree of independence and initiative. This role is crucial for ensuring that operational plans are effectively implemented and monitored, and it involves regular interaction with various internal and external stakeholders. The Operations Associate will be responsible for analyzing operational data, creating reports, and providing administrative support across a range of program activities. This includes processing financial transactions, managing procurement actions, and ensuring compliance with UNHCR policies and procedures. The position also requires the ability to train staff and build capacity in relevant operational tools and systems, contributing to the overall effectiveness of UNHCR's mission in Zimbabwe.

Duties and Responsibilities:
The duties and responsibilities of the Operations Associate include reviewing operational data and ensuring that regional and country operations plans are correctly set up. The incumbent will create reports and conduct analyses using various data management tools such as COMPASS, Cloud ERP, and Power BI. They will assist in training staff on these systems and provide administrative support for program activities, including processing financial transactions and procurement actions. The Operations Associate will contribute to the preparation of plans and reports for donor funding, maintain records of contributions and commitments, and gather information to support operational analysis. Additionally, the role involves enforcing compliance with UNHCR's global strategies and protocols, managing risks, and supporting decision-making processes. The incumbent will also be responsible for supply chain and logistics duties, including procurement planning and contract management, and will serve as Officer-in-Charge in the absence of the Head of National Office.

Required Qualifications:
Candidates for the Operations Associate position must possess a minimum of three years of relevant experience with a High School Diploma, or two years of relevant work experience with a Bachelor's degree or higher. Essential qualifications include in-depth knowledge of COMPASS, Cloud ERP, and Power BI, as well as an understanding of IPSAS. Desirable qualifications include training in design" style="border-bottom: 1px dotted #007bff !important;">program design, monitoring and evaluation, and completion of UNHCR learning programs. Candidates should also have strong IT skills, particularly in data management and resource planning, and familiarity with UNHCR's operational rules and procedures.

Educational Background:
The educational background required for this position includes a High School Diploma for candidates with three years of relevant experience, or a Bachelor's degree or higher for those with two years of relevant experience. Relevant fields of education include Business Administration, Economics, Political Science, and Law. Certifications in these areas are considered essential for the role.

Experience:
The position requires candidates to have a minimum of three years of relevant experience for those with a High School Diploma, or two years of relevant experience for those with a Bachelor's degree or higher. Experience in operational coordination, program management, and financial oversight is essential, along with familiarity with UNHCR's operational frameworks and procedures. Candidates should demonstrate a strong background in managing multiple responsibilities and engaging with diverse stakeholders.

Languages:
Knowledge of English is mandatory, and candidates should also be familiar with the UN working language of the duty station if it is not English. For General Service jobs, knowledge of English and/or the UN working language is required. Proficiency in local languages is considered an asset, enhancing communication with beneficiaries and local partners.

Additional Notes:
This position is classified as a General Service role at the GS6 grade level. The deadline for applications is April 15, 202

• The role is full-time and based in Harare, Zimbabwe. Candidates may be required to undergo a written test and/or oral interview as part of the selection process. The position does not require a functional clearance, and shortlisted candidates will be informed accordingly. The successful candidate will be expected to demonstrate a commitment to UNHCR's core values of professionalism, integrity, and respect for diversity.