Internship in IT Unit

Job Posting Organization:
The United Nations Development Programme (UNDP) is a global organization that focuses on eradicating poverty and reducing inequalities through sustainable development. Established in 1965, UNDP operates in approximately 170 countries and territories, working to empower lives and build resilient nations. The organization is committed to diversity, equity, and inclusion, ensuring that all personnel can contribute to its mission. UNDP emphasizes a 'leave no one behind' approach, encouraging applications from marginalized and underserved populations. The Istanbul Regional Hub (IRH) serves as an advisory hub for the Europe and CIS region, providing policy and programmatic support to enhance UNDP's development activities. The IRH employs a multidisciplinary team of specialists and advisors, project managers, and support staff to implement regional-level projects in collaboration with various partners.

Job Overview:
The internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position is designed for graduate-level students to enhance their educational experience through practical work in an international organization. The intern will be part of the IT unit at the Istanbul Regional Hub, which serves approximately 400 personnel. This role will provide the intern with exposure to various technologies and the opportunity to work within a diverse, international team. The intern will gain hands-on experience in IT user support, technology configuration, data mining, data analytics, and automation of workflows using Office 365 tools. The internship aims to familiarize the intern with administrative and operational processes while allowing for adjustments in tasks based on the intern's skills and preferences.

Duties and Responsibilities:
The intern will be responsible for providing IT user support to internal clients within the regional office. Key duties include configuring technologies such as Digital Signage and IP Telephony, performing data mining and analytics, configuring operating systems and automated software installations for both Windows and Mac OS, and managing audio and videoconferencing technologies. Additionally, the intern will automate workflows using Office 365 tools like SharePoint and Power Automate. The role may also involve assisting with various administrative tasks and adapting responsibilities based on the intern's skills and interests, ensuring a comprehensive learning experience in Information and Communication Technology and administrative procedures.

Required Qualifications:
Applicants must meet one of the following criteria: be enrolled in a postgraduate degree program (master's or higher), be in the final academic year of a first university degree program (bachelor's or equivalent), have recently graduated with a university degree and be able to start the internship within one year of graduation, or be enrolled in a postgraduate professional traineeship program that includes the internship. While any IT-related certificate is considered an asset, it is not mandatory. Working experience in information technologies, web design, programming, or graphic design is advantageous but not required. A strong desire to work in a multinational and multicultural environment is essential.

Educational Background:
Candidates must be enrolled in a relevant academic program at the time of application. This includes those pursuing postgraduate degrees or those in their final year of undergraduate studies. Recent graduates who meet the educational criteria and can start the internship within one year of graduation are also eligible. The internship is particularly suited for students in fields related to Information Technology, Computer Science, or similar disciplines.

Experience:
While prior working experience in information technologies is an asset, it is not a strict requirement for applicants. The internship is primarily aimed at students or recent graduates who are looking to gain practical experience in an international organization. Any previous experience with web design, programming, or graphic design will be beneficial but is not mandatory. The key requirement is a willingness to learn and adapt in a diverse work environment.

Languages:
Proficiency in written and spoken English is mandatory for this position. Fluency in Turkish is considered an asset but is not required. The ability to communicate effectively in English is crucial for collaboration within the international team and for understanding technical documentation and instructions.

Additional Notes:
The internship is unpaid, and interns are responsible for their own financial arrangements, including subsistence, travel, and accommodation costs. Interns must have medical and life insurance valid for the internship location. The minimum duration of the internship is six weeks, and the maximum is six months. UNDP does not guarantee employment following the internship, as the program is designed to complement the intern's studies. Applicants must submit a cover letter and a CV in English, grouped into a single PDF document. Selected candidates will need to provide proof of enrollment in their academic program and valid insurance before the interview.