Associate Infrastructure Business Analyst

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• The organization is dedicated to saving lives and protecting the rights of refugees, forcibly displaced communities, and stateless people. UNHCR works in over 130 countries, providing assistance and support to millions of people worldwide. The organization aims to ensure that everyone has the right to seek asylum and find safe refuge in another country, and it strives to promote solutions for refugees and displaced persons.

Job Overview:
The Associate Infrastructure Business Analyst plays a crucial role in supporting the Global Infrastructure Section of UNHCR. This position is designed to bridge the gap between facilities systems, business requirements, and data analytics. The analyst will contribute to the effective operation of facilities systems, ensuring that they meet the business needs of UNHCR's infrastructure and real estate portfolio. The role involves translating complex business needs into structured data and analytical outputs that inform global decision-making processes. The analyst will work closely with various stakeholders to ensure that the facilities systems are functioning optimally and that data is being utilized effectively to support decision-making. This position is essential for enhancing the organization's ability to manage its global portfolio of facilities and premises efficiently, especially as the demand for data-driven decision-making continues to grow.

Duties and Responsibilities:
The duties and responsibilities of the Associate Infrastructure Business Analyst include supporting the day-to-day functioning and continuous improvement of facilities systems, such as UNIFIER. The analyst will provide functional support to users, assist with system configuration, enhancements, and issue resolution related to facilities and infrastructure business processes. They will also support the identification, documentation, and validation of business and information requirements related to facilities, premises, leases, costs, and space utilization. The analyst will define data and information requirements, oversee the lifecycle of data activities, and support the integration of facilities data across enterprise platforms. Additionally, they will develop and maintain GIS dashboards, contribute to global business analysis and reporting, and manage data-related IT initiatives. The role requires collaboration with internal stakeholders to align infrastructure business needs with systems and data outputs, ensuring continuity through knowledge management and documentation.

Required Qualifications:
The required qualifications for the Associate Infrastructure Business Analyst position include a first-level university degree in information systems, data management, analytics, engineering, business analysis, economics, or related fields. An advanced university degree would be considered an asset. Candidates should also possess relevant certifications, such as the Operational Data Management Learning Program or a Data Analytics Professional Certificate. Familiarity with UN system policies and standards is preferred, along with knowledge of the Oracle-Unifier platform for Facilities Management. Technical skills in data analysis and visualization tools, particularly Microsoft Power BI, are essential, as well as experience with ERP systems and data integration concepts.

Educational Background:
Candidates must have a first-level university degree in a relevant field such as information systems, data management, analytics, engineering, business analysis, or economics. An advanced degree is advantageous. Relevant certifications in data management or analytics are also required to demonstrate proficiency in the field.

Experience:
The position requires a minimum of 3 years of relevant experience, preferably within the UN system. Candidates should have a solid understanding of UN policies, standards, and operations. Experience with the Oracle-Unifier platform for Facilities Management is considered an asset, as is familiarity with data analysis and visualization tools, ERP systems, and data integration concepts.

Languages:
Fluency in English is mandatory for this position. Knowledge of another UN language is considered an asset, enhancing the candidate's ability to communicate effectively in a diverse and international environment.

Additional Notes:
This position is classified under the UNOPS IICA1 category and is not remote. The target start date for the role is March 16, 202

• The position does not require a functional clearance and is categorized under a family staff member type. The role is full-time and involves working within the organizational context of UNHCR's Global Infrastructure Section.