Supervisor de Elegibilidad

Job Posting Organization:
ACNUR, the United Nations High Commissioner for Refugees, has been operational in Ecuador since the year 200

• The organization aims to protect and assist the largest refugee population in Latin America, with Ecuador hosting over 230,000 individuals seeking protection. The agency works closely with the Ecuadorian government to strengthen protection mechanisms, develop the asylum system, and identify durable solutions for refugees. ACNUR's headquarters is located in Quito, with additional field offices in Esmeraldas, Ibarra, Lago Agrio, Guayaquil, and Pichincha. The organization is a party to various international and regional human rights instruments that recognize the right to asylum, including the 1951 Geneva Convention and its 1967 Protocol. The operation in Ecuador began as part of a strategy to assist victims of the Colombian conflict, focusing on enhancing the national system for refugee status determination and ensuring efficient procedures for case resolution.

Job Overview:
The position of Supervisor de Elegibilidad is crucial for the effective functioning of the eligibility officers under the supervision of the Director of International Protection in Quito. The contractor will be responsible for organizing the work of the eligibility officers, analyzing and compiling eligibility reports, and ensuring the accuracy of information in the case management system. This role involves researching reliable information regarding the country of origin, which is essential for determining international protection needs. The supervisor will also support the preparation of agendas for cases to be reviewed by the Refugee and Statelessness Commission and will engage in various administrative tasks related to the commission's responsibilities. Monthly reports detailing the number of resolutions and eligibility reports reviewed will be required, ensuring accountability and progress tracking in the role.

Duties and Responsibilities:
The Supervisor de Elegibilidad will have a comprehensive set of responsibilities, including but not limited to: organizing and overseeing the work of eligibility officers, analyzing and compiling eligibility reports, drafting resolutions for the Refugee and Statelessness Commission, verifying and updating information in the case management system, conducting research on country of origin information, preparing agendas for commission meetings, managing administrative tasks related to the commission, ensuring the accuracy of data in the information system, training and providing feedback to eligibility officers, and preparing monthly reports for ACNUR on activities conducted. Additional tasks may be assigned as necessary, requiring flexibility and adaptability in the role.

Required Qualifications:
Candidates must possess a university degree in Law, Social Sciences, or related disciplines. A minimum of two years of experience in human rights and human mobility is required, with at least six months of supervisory experience related to human mobility. Additionally, candidates should have at least one year of experience working on international protection issues and experience in providing training on international protection matters. Key competencies include the ability to work under stress, handle confidential information professionally, and possess strong analytical and effective writing skills for case resolution projects.

Educational Background:
A university degree in Law, Social Sciences, or a related field is mandatory for this position. This educational background is essential to understand the legal frameworks and social dynamics involved in refugee protection and human rights.

Experience:
The position requires a minimum of two years of relevant work experience, particularly in human rights and human mobility. Candidates should have at least six months of supervisory experience overseeing personnel involved in human mobility and one year of experience in international protection issues. Experience in training and capacity building in international protection is also necessary.

Languages:
Fluency in Spanish is mandatory for this position, given the local context and the need to communicate effectively with stakeholders. Knowledge of additional languages, particularly English, is considered an asset but is not mandatory.

Additional Notes:
The contract duration for this position is from March 1, 2026, to June 30, 202

• The position is classified as a local support role at the LICA 4 level. Candidates must have temporary or permanent residency in Ecuador to be eligible for this position. The offered salary will be in net terms, and candidates are required to submit an updated and valid Unique Taxpayer Registry (RUC) if selected. ACNUR is committed to diversity and encourages applications from qualified candidates regardless of disability, gender identity, marital status, race, color, or ethnic origin, religion, or sexual orientation. The organization does not charge any fees at any stage of the recruitment process.