Programme Assistant (Protection)

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a part of the United Nations System. It is the leading inter-governmental organization dedicated to promoting humane and orderly migration for the benefit of all. IOM has been operational in Indonesia for over 40 years and is one of the largest IOM missions globally, engaging in a wide range of activities in partnership with the Government of the Republic of Indonesia, civil society, private sector actors, migrants, and communities. The organization focuses on various thematic areas, including Counter-Trafficking, Labour Mobility and Social Inclusion, Disasters, Climate and Resilience, Immigration and Border Governance, Refugee Care, Migration Health, Migration Policy and Data Hub, and Resettlement and Voluntary Returns. IOM Indonesia aims to ensure quality care for refugees and asylum seekers referred to it by the Government of Indonesia, adhering to international humanitarian and human rights standards. The organization supports refugees through healthcare, education, and basic needs, while also enhancing the protection of vulnerable subgroups, such as victims of sexual and gender-based violence, through referral mechanisms involving specialized state and non-state service providers. Additionally, IOM Indonesia contributes to creating sustainable pathways for refugees and asylum seekers.

Job Overview:
The Programme Assistant (Protection) position is crucial for providing administrative and operational support to Protection and Refugee Care activities under relevant programmes implemented across Indonesia. The incumbent will work under the direct supervision of the Programme Officer (Protection and Community Liaison) and the overall supervision of the Community Accountability Coordinator in Jakarta. The role involves supporting the Jakarta RCA team and other relevant units, primarily providing support to field locations remotely and through periodic visits as needed. The Programme Assistant will assist in case management activities, community engagement, and other pertinent tasks for the Makassar office, ensuring that all responsibilities align with programme requirements and adhere to IOM policies and standards. The position requires a proactive approach to support the implementation and monitoring of Protection activities, including PSEAH, GBV, and child protection initiatives, while also engaging in data management and administrative tasks to facilitate effective programme delivery.

Duties and Responsibilities:
The Programme Assistant will be responsible for a variety of tasks, including but not limited to: supporting the implementation and monitoring of Protection activities, including PSEAH, GBV, and child protection; retrieving, compiling, summarizing, and presenting information/data on Protection activities and related cases; providing administrative support to budget monitoring processes, verifying fund availability, obtaining necessary approvals, and updating budget-related information; supporting field visits by following up on service delivery and collecting beneficiary feedback; providing logistical support to PSEAH-related activities in coordination with the Jakarta team; assisting in the delivery of assistance and protection services to refugees in accordance with RCA Operational Guidelines; drafting status reports and highlighting gaps in follow-through actions; preparing correspondence, reports, briefing notes, graphics, statistical tables, presentations, and other documentation; organizing meetings, workshops, and training sessions; responding to general information requests and inquiries on Protection; and maintaining files and records. The incumbent may also be assigned other related duties as necessary.

Required Qualifications:
Candidates must possess a Bachelor’s degree in psychology, Management, Economics, Political Science, Social Science, International Relations, Development Studies, Migration Studies, Human Rights, or Business and Counseling from an accredited academic institution, along with two years of relevant working experience. Alternatively, candidates with a High School diploma must have four years of working experience. It is essential that the educational qualifications are from accredited universities recognized in the UNESCO World Higher Education Database. The role requires a strong understanding of protection assistance and mental health-related activities, as well as experience in providing project implementation support and administrative activities. Exposure to training activities is considered an advantage, and experience in migration management activities, particularly with immigration processes and beneficiary contexts, is also beneficial.

Educational Background:
The educational background required for this position includes a Bachelor’s degree in relevant fields such as psychology, Management, Economics, Political Science, Social Science, International Relations, Development Studies, Migration Studies, Human Rights, or Business and Counseling from an accredited institution. Candidates with a High School diploma must have a minimum of four years of relevant working experience. It is important that the educational qualifications are from accredited universities listed in the UNESCO World Higher Education Database, ensuring that candidates have received a quality education that meets international standards.

Experience:
The position requires candidates to be Indonesian nationals with a solid understanding of and experience in supporting programme and operational activities, particularly in protection assistance and mental health-related initiatives. Candidates should have experience in providing project implementation support, with exposure to training activities being an advantage. Additionally, experience in supporting administrative activities and migration management activities, particularly in relation to immigration processes and beneficiary contexts, is essential for success in this role.

Languages:
IOM’s official languages are English, French, and Spanish. Proficiency in the required language(s) will be specifically evaluated during the selection process, which may include both written and oral assessments. Candidates must demonstrate their ability to communicate effectively in English, as it is crucial for preparing reports and documentation, as well as for liaising with various stakeholders.

Additional Notes:
The position is classified as a G-4 level and is offered under a Special Short-Term Contract. The estimated start date for the successful candidate is as soon as possible, and the closing date for applications is set for 22 January 202

• It is important to note that any offer made to the candidate is subject to funding confirmation. This selection process may also be used to staff similar positions in various duty stations, and recommended candidates will remain eligible for appointment in a similar position for a period of 24 months. The post is subject to local recruitment, meaning only those holding a valid residence and work permit for Indonesia will be considered. Additionally, the appointment will be contingent upon certification of medical fitness, verification of residency, visa, and necessary authorizations by the concerned Government, where applicable. IOM maintains a zero-tolerance policy regarding conduct that contradicts the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background, or disabilities. Furthermore, IOM does not charge any fees at any stage of the recruitment process and only accepts duly completed applications submitted through the IOM online recruitment system.