Field Office Manager

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization established to assist people who have been forced to flee their homes due to conflict and disaster. With a workforce of approximately 15,000 staff members, NRC operates in 40 countries worldwide, providing life-saving assistance and long-term support to millions of individuals each year. The organization is committed to upholding the rights of refugees and internally displaced persons, ensuring that they receive the necessary aid and protection in times of crisis. NRC's mission is to help those in need rebuild their lives and regain their dignity, focusing on areas such as education, shelter, security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security, and protection from violence. The organization emphasizes diversity and inclusion, striving to create a workplace that reflects the communities it serves and values the contributions of all employees.

Job Overview:
The Field Office Manager (FM) position is a critical leadership role within NRC, responsible for overseeing the operational management and coordination of activities at the field office level. The FM will ensure that NRC's programs and support functions are managed efficiently, securely, and accountably in the designated field office. This role requires a strong focus on staff management, program coordination, and external engagement with stakeholders. The FM will address specific operational needs that arise from the complex and volatile context of humanitarian response, particularly in areas affected by conflict and displacement. The position demands a dedicated leader who can navigate the challenges of remote locations, security concerns, and access constraints while ensuring effective program implementation and adherence to NRC policies and procedures.

Duties and Responsibilities:
The Field Office Manager will have a range of responsibilities, including but not limited to:

• Line management of directly reporting staff, including performance management, workforce planning, recruitment, and staff development.
• Providing field-specific analysis and inputs on Area Office strategies.
• Leading effective communication and collaboration with external stakeholders, including local authorities, communities, and humanitarian actors.
• Representing NRC in external engagements at the field level, as delegated by the Area Manager.
• Ensuring coordination and information flow between program and support teams within the field office and with the Area Office.
• Managing field office resources, including budget holder responsibilities for program and support budget lines, procurement, and asset management.
• Overseeing the timely and quality implementation of operations at the field level in accordance with NRC policies.
• Leading security management efforts, including access negotiations and risk assessments.
• Ensuring compliance with NRC's duty of care and accountability mechanisms for staff and affected populations. 1
• Coordinating the implementation of field office security plans and access strategies. 1
• Engaging with local authorities and community leaders to facilitate humanitarian response efforts. 1
• Participating in assessments and operational analysis to inform response planning. 1
• Ensuring proper use of NRC's accountability and reporting tools. 1
• Fostering team building and duty of care at the Field Office level. 1
• Carrying out any other tasks relevant to the role as delegated by the line manager.

Required Qualifications:
The ideal candidate for the Field Office Manager position should possess the following qualifications:

• A bachelor's degree in Business Management, Social Sciences, Natural Sciences, or a related field.
• A minimum of 2 to 3 years of experience in a managerial role within humanitarian or recovery contexts.
• Proven experience in complex and volatile humanitarian environments.
• Strong skills in coordination, inter-agency collaboration, representation, and facilitation.
• A solid understanding of support functions such as finance and logistics, as well as program implementation.
• Professional proficiency in English, both written and verbal, is essential for effective communication.

Educational Background:
Candidates must have a bachelor's degree in a relevant field such as Business Management, Social Sciences, or Natural Sciences. This educational background is crucial for understanding the complexities of humanitarian operations and effectively managing field office activities.

Experience:
The position requires candidates to have 2 to 3 years of experience in a managerial role, specifically within humanitarian or recovery contexts. Experience in navigating complex and volatile environments is essential, as is familiarity with inter-agency coordination and representation. Candidates should demonstrate a strong understanding of both program implementation and support functions, which are critical for the successful management of the field office.

Languages:
Proficiency in English is mandatory for this position, both in written and verbal communication. While English is the primary language required, knowledge of additional languages may be considered an asset, particularly those relevant to the local context in South Sudan.

Additional Notes:
This position is based in Renk, South Sudan, and is offered as a national contract for a duration of 12 months. The role involves significant travel, estimated at 70% of the time, reflecting the need for on-the-ground leadership and coordination. The salary and benefits are aligned with NRC's national salary scale, specifically at grade

• NRC is committed to equal opportunities and diversity in its workforce, and the organization encourages applications from individuals who are passionate about humanitarian work and helping those in need. It is important to note that this position is only open to candidates who have the legal right to work in South Sudan, and NRC will not sponsor visas or work permits. Additionally, this role is exclusively available to internal NRC staff.