Business Transformation Officer (Digital Solutions and MIS)
World Food Programme (WFP)
Daresdar Es Salaam
Tanzania
January 1, 2026
Full-timeJanuary 1, 2026
Business Transformation Officer (Digital Solutions and MIS)
World Food Programme (WFP) About
Founded in 1961 and assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of its work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.
In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in its humanitarian response.
WFP is the largest humanitarian organisation implementing school feeding programmes worldwide and has been doing so for over 50 years. Each year, WFP provides school meals to between 20 and 25 million children across 63 countries, often in the hardest-to-reach areas.
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of eradicating hunger and improving nutrition. WFP's vision emphasizes a diverse, skilled, and high-performing workforce that operates in an inclusive environment, living by the values of Integrity, Collaboration, Commitment, Humanity, and Inclusion. WFP has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 2020 for its work in combating hunger and promoting peace.
Job Overview:
The Business Transformation Officer (Digital Solutions and MIS) will play a crucial role in providing expert digital assistance to the WFP Country Office and national/sub-national government entities. The position focuses on strengthening social protection systems through the design, enhancement, and operationalization of digital social protection and beneficiary registries. The consultant will collaborate with various stakeholders to understand their needs and translate business objectives into effective IT solutions. This role requires a deep understanding of digitalization in social protection, as well as the ability to manage the design of integrated IT solutions that meet business needs and standards. The officer will also be responsible for capacity development and technical advisory services, ensuring that the digital solutions implemented are sustainable and scalable, ultimately enhancing the efficiency of social protection programs.
Duties and Responsibilities:
The key accountabilities for this position include delivering technical advisory services and capacity development in the digitalization of social protection. This involves providing technical assistance for the design of integrated information systems, advising on the operationalization of Management Information Systems (MIS), leading the testing and piloting of digital solutions, and supporting the use of open-source technologies. The officer will conduct mapping and analysis of social protection datasets, define functional and technical requirements, and support the configuration of user roles and permissions. Additionally, the officer will continuously improve guidelines and processes for Business Analysis and IT Project Management, manage business expectations, and facilitate training initiatives for end users. Deliverables will include technical assessments, design documents, data analysis reports, and training materials.
Required Qualifications:
Candidates must possess an advanced university degree in Computer Science, Engineering, or a related field, or a first university degree with additional years of relevant work experience. A minimum of five years of professional experience in business systems analysis, design, and IT solutions development is required. Experience with social protection and social registries is highly encouraged, along with a proven track record in designing and facilitating capacity-building initiatives and fostering partnerships with stakeholders such as governments and development partners. Strong communication and reporting skills are essential for translating complex concepts to decision-makers.
Educational Background:
The educational background required for this position includes an advanced university degree in a relevant field such as Computer Science or Engineering. Alternatively, candidates with a first university degree and additional years of related work experience will also be considered. This educational foundation is critical for understanding the technical aspects of digital solutions and social protection systems.
Experience:
The position requires a minimum of five years of progressive responsibility in business systems analysis, design, and IT solutions development. Candidates should have experience managing IT projects and translating user requirements into effective business processes and applications. Familiarity with social protection systems and experience in capacity building and partnership development are highly valued.
Languages:
Fluency in English is mandatory for this position, as it is the primary language of communication within WFP. Knowledge of Swahili is considered a plus, as it may facilitate better communication and understanding within the local context of Tanzania.
Additional Notes:
This position is full-time and based in Dar es Salaam, Tanzania. The role involves working closely with government entities and other stakeholders, requiring a collaborative approach to achieve the objectives of the Adaptive Social Protection Project. The contract duration and specific compensation details will be outlined in the Terms and Conditions section of the vacancy announcement. WFP is committed to providing an inclusive work environment and encourages applications from diverse candidates. The organization also emphasizes the importance of reasonable accommodations for individuals with disabilities throughout the recruitment process.
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of eradicating hunger and improving nutrition. WFP's vision emphasizes a diverse, skilled, and high-performing workforce that operates in an inclusive environment, living by the values of Integrity, Collaboration, Commitment, Humanity, and Inclusion. WFP has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 2020 for its work in combating hunger and promoting peace.
Job Overview:
The Business Transformation Officer (Digital Solutions and MIS) will play a crucial role in providing expert digital assistance to the WFP Country Office and national/sub-national government entities. The position focuses on strengthening social protection systems through the design, enhancement, and operationalization of digital social protection and beneficiary registries. The consultant will collaborate with various stakeholders to understand their needs and translate business objectives into effective IT solutions. This role requires a deep understanding of digitalization in social protection, as well as the ability to manage the design of integrated IT solutions that meet business needs and standards. The officer will also be responsible for capacity development and technical advisory services, ensuring that the digital solutions implemented are sustainable and scalable, ultimately enhancing the efficiency of social protection programs.
Duties and Responsibilities:
The key accountabilities for this position include delivering technical advisory services and capacity development in the digitalization of social protection. This involves providing technical assistance for the design of integrated information systems, advising on the operationalization of Management Information Systems (MIS), leading the testing and piloting of digital solutions, and supporting the use of open-source technologies. The officer will conduct mapping and analysis of social protection datasets, define functional and technical requirements, and support the configuration of user roles and permissions. Additionally, the officer will continuously improve guidelines and processes for Business Analysis and IT Project Management, manage business expectations, and facilitate training initiatives for end users. Deliverables will include technical assessments, design documents, data analysis reports, and training materials.
Required Qualifications:
Candidates must possess an advanced university degree in Computer Science, Engineering, or a related field, or a first university degree with additional years of relevant work experience. A minimum of five years of professional experience in business systems analysis, design, and IT solutions development is required. Experience with social protection and social registries is highly encouraged, along with a proven track record in designing and facilitating capacity-building initiatives and fostering partnerships with stakeholders such as governments and development partners. Strong communication and reporting skills are essential for translating complex concepts to decision-makers.
Educational Background:
The educational background required for this position includes an advanced university degree in a relevant field such as Computer Science or Engineering. Alternatively, candidates with a first university degree and additional years of related work experience will also be considered. This educational foundation is critical for understanding the technical aspects of digital solutions and social protection systems.
Experience:
The position requires a minimum of five years of progressive responsibility in business systems analysis, design, and IT solutions development. Candidates should have experience managing IT projects and translating user requirements into effective business processes and applications. Familiarity with social protection systems and experience in capacity building and partnership development are highly valued.
Languages:
Fluency in English is mandatory for this position, as it is the primary language of communication within WFP. Knowledge of Swahili is considered a plus, as it may facilitate better communication and understanding within the local context of Tanzania.
Additional Notes:
This position is full-time and based in Dar es Salaam, Tanzania. The role involves working closely with government entities and other stakeholders, requiring a collaborative approach to achieve the objectives of the Adaptive Social Protection Project. The contract duration and specific compensation details will be outlined in the Terms and Conditions section of the vacancy announcement. WFP is committed to providing an inclusive work environment and encourages applications from diverse candidates. The organization also emphasizes the importance of reasonable accommodations for individuals with disabilities throughout the recruitment process.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.