Business Transformation Officer (Digital Solutions and MIS)
World Food Programme (WFP)
Daresdar Es Salaam
Tanzania
January 1, 2026
Full-timeJanuary 1, 2026
Management Services Associate
World Food Programme (WFP) About
Founded in 1961 and assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of its work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.
In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in its humanitarian response.
WFP is the largest humanitarian organisation implementing school feeding programmes worldwide and has been doing so for over 50 years. Each year, WFP provides school meals to between 20 and 25 million children across 63 countries, often in the hardest-to-reach areas.
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions globally. WFP's mission is centered around the belief that food is a basic human right and that everyone deserves access to it. The organization is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. WFP has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 2020 for its work in combating hunger and promoting peace.
Job Overview:
The Management Services Associate plays a crucial role in providing specialized support and coordinating the delivery of client-focused services within the Management Services portfolio. This position is vital for ensuring efficient and high-quality service delivery, particularly in the areas of travel management, premises management, and resource monitoring. The associate will serve as the focal point for all travel-related activities, ensuring compliance with organizational policies and advising staff on travel matters. Additionally, the role involves overseeing the management of WFP premises to ensure they are safe, well-maintained, and operational. The associate will also be responsible for collecting and analyzing data, preparing reports, and utilizing digital tools to enhance service delivery. This position requires a proactive approach to problem-solving and a commitment to improving operational efficiency.
Duties and Responsibilities:
The Management Services Associate will be responsible for a variety of key accountabilities, including: coordinating administrative and technical support within the Management Services portfolio; serving as the focal point for travel management and ensuring compliance with organizational policies; overseeing the management of premises and facilities; monitoring resource needs and identifying new requirements; collecting, analyzing, and accurately recording data; preparing and consolidating reports; providing timely resolutions to complex queries; utilizing digital tools to improve working practices; assisting in inter-agency initiatives; providing training and guidance to staff; and contributing to emergency preparedness and response efforts. This role requires a high level of organization, attention to detail, and the ability to work collaboratively with various stakeholders.
Required Qualifications:
Candidates must possess a completion of secondary school education and a post-secondary certificate. A university degree in business administration, public administration, or a related functional area is preferred. Additionally, candidates should demonstrate a high level of proficiency in administrative operations and standards, with a strong understanding of the policies and procedures relevant to the Management Services portfolio.
Educational Background:
The educational background required for this position includes a completion of secondary school education along with a post-secondary certificate. A university degree in business administration, public administration, or a related field is highly desirable, as it provides the foundational knowledge necessary for effective performance in this role.
Experience:
Candidates should have at least five years of experience in administration or a similar field. This experience should include a demonstrated proficiency in operations related to administrative standards and practices. The ideal candidate will have a proven track record of effectively managing administrative tasks and providing high-quality support in a fast-paced environment.
Languages:
Fluency in both oral and written communication in English and Swahili is mandatory for this position. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to communicate effectively in a diverse work environment.
Additional Notes:
This position is full-time and based in Dar es Salaam, Tanzania. The World Food Programme is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees in connection with the application or recruitment process. Candidates are encouraged to ensure their profiles are complete and accurate, including employment records, academic qualifications, and language skills. Only shortlisted candidates will be notified, and all employment decisions are made based on organizational needs, job requirements, merit, and individual qualifications.
The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions globally. WFP's mission is centered around the belief that food is a basic human right and that everyone deserves access to it. The organization is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. WFP has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 2020 for its work in combating hunger and promoting peace.
Job Overview:
The Management Services Associate plays a crucial role in providing specialized support and coordinating the delivery of client-focused services within the Management Services portfolio. This position is vital for ensuring efficient and high-quality service delivery, particularly in the areas of travel management, premises management, and resource monitoring. The associate will serve as the focal point for all travel-related activities, ensuring compliance with organizational policies and advising staff on travel matters. Additionally, the role involves overseeing the management of WFP premises to ensure they are safe, well-maintained, and operational. The associate will also be responsible for collecting and analyzing data, preparing reports, and utilizing digital tools to enhance service delivery. This position requires a proactive approach to problem-solving and a commitment to improving operational efficiency.
Duties and Responsibilities:
The Management Services Associate will be responsible for a variety of key accountabilities, including: coordinating administrative and technical support within the Management Services portfolio; serving as the focal point for travel management and ensuring compliance with organizational policies; overseeing the management of premises and facilities; monitoring resource needs and identifying new requirements; collecting, analyzing, and accurately recording data; preparing and consolidating reports; providing timely resolutions to complex queries; utilizing digital tools to improve working practices; assisting in inter-agency initiatives; providing training and guidance to staff; and contributing to emergency preparedness and response efforts. This role requires a high level of organization, attention to detail, and the ability to work collaboratively with various stakeholders.
Required Qualifications:
Candidates must possess a completion of secondary school education and a post-secondary certificate. A university degree in business administration, public administration, or a related functional area is preferred. Additionally, candidates should demonstrate a high level of proficiency in administrative operations and standards, with a strong understanding of the policies and procedures relevant to the Management Services portfolio.
Educational Background:
The educational background required for this position includes a completion of secondary school education along with a post-secondary certificate. A university degree in business administration, public administration, or a related field is highly desirable, as it provides the foundational knowledge necessary for effective performance in this role.
Experience:
Candidates should have at least five years of experience in administration or a similar field. This experience should include a demonstrated proficiency in operations related to administrative standards and practices. The ideal candidate will have a proven track record of effectively managing administrative tasks and providing high-quality support in a fast-paced environment.
Languages:
Fluency in both oral and written communication in English and Swahili is mandatory for this position. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to communicate effectively in a diverse work environment.
Additional Notes:
This position is full-time and based in Dar es Salaam, Tanzania. The World Food Programme is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees in connection with the application or recruitment process. Candidates are encouraged to ensure their profiles are complete and accurate, including employment records, academic qualifications, and language skills. Only shortlisted candidates will be notified, and all employment decisions are made based on organizational needs, job requirements, merit, and individual qualifications.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.