Analyst

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is an international financial institution founded in 199

• Its mission is to foster the transition towards open market-oriented economies and to promote private and entrepreneurial initiative in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The EBRD operates in over 30 countries and employs a diverse workforce of approximately 2,000 employees. The organization is committed to sustainability, equality, and digital transformation, and values diversity as one of its core principles.

Job Overview:
The Analyst position is integral to the operational functions of the EBRD, focusing on middle and back office tasks that interface with Banking Origination, Portfolio Management, Procurement, and Treasury teams. The role involves managing the payee onboarding journey and ensuring the timely funding and execution of the Bank's payments in global markets. Analysts are expected to maintain accurate data regarding payees, oversee payment processes, and ensure compliance with governance and risk management standards. The position also requires a proactive approach to identifying operational improvements and efficiencies, particularly in the context of automation initiatives. Analysts will work closely with various internal departments and external parties to ensure that transactions are settled accurately and promptly, while also managing risks throughout the payment lifecycle.

Duties and Responsibilities:
The Analyst will execute operational processes across a range of activities in middle and back office support functions, ensuring payment oversight and execution. Key responsibilities include:

• Delivering outstanding operational performance by adhering to established metrics for timeliness, quality, and customer satisfaction.
• Responding promptly to operational queries and communicating effectively with relevant departments to inform decision-makers of associated risks.
• Providing support and training to team members as needed and ensuring service levels are maintained, even under unanticipated deadlines.
• Contributing to a culture of quality and assurance by ensuring adherence to operational standards and governance.
• Supporting continuous improvement initiatives aimed at enhancing operational efficiencies and service experiences.
• Collaborating with colleagues to achieve operational outcomes that meet established service levels and positively influencing others to sustain operational functions.
• Managing stakeholder relationships and guiding prioritization of tasks to mitigate operational constraints.

Required Qualifications:
Candidates must possess a university degree or equivalent work experience. A comprehensive understanding of banking, legal, or credit skills is essential, along with knowledge of treasury and banking products transacted by EBRD. Strong customer service orientation and the ability to identify opportunities for improved customer outcomes are critical. Familiarity with systems such as SAP, Swift, BACS, and Summit is advantageous. Experience in teams that have undergone transformation through continuous improvement techniques is beneficial, as is experience in operational metrics management. Excellent written and verbal communication skills in English are required, and knowledge of additional languages is considered a plus. Candidates should demonstrate a collaborative attitude, strong analytical skills, and the ability to prioritize effectively.

Educational Background:
A university degree in finance, business administration, economics, or a related field is required. Equivalent work experience in a relevant area may also be considered. Candidates should have a solid understanding of banking operations and payment processes, particularly in relation to payee onboarding and verification.

Experience:
The position requires candidates to have relevant experience in banking operations, particularly in middle and back office functions. Experience in roles that involve operational metrics management and continuous improvement is highly desirable. Candidates should have a proven track record of working effectively in teams and delivering results in a fast-paced environment.

Languages:
Fluency in English is mandatory, with excellent written and verbal communication skills. Knowledge of additional languages is considered beneficial and may enhance a candidate's profile.

Additional Notes:
This is a regular contract position with a contract length that is not specified. The role is based in London, United Kingdom, and the EBRD promotes a flexible working environment, expecting employees to attend the office 50% of their working time. The organization encourages applications from all qualified candidates, particularly those from EBRD member countries, and values diversity in its workforce.