Durable Solutions Assistant

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, to ensure that everyone can exercise the right to seek asylum and find safe refuge in another state, and to return home voluntarily, integrate locally, or resettle in a third country. UNHCR operates in over 130 countries, employing more than 18,000 staff members worldwide. The organization is dedicated to protecting the rights of refugees and displaced persons, providing them with assistance and support, and advocating for durable solutions to their plight. In Lebanon, UNHCR plays a crucial role in addressing the needs of the significant refugee population, particularly the Syrian refugees, and works closely with the Lebanese government and various partners to implement programs and initiatives that support these vulnerable communities.

Job Overview:
The Durable Solutions Assistant position is a vital role within UNHCR's operations in Lebanon, particularly in the context of the ongoing refugee crisis. The incumbent will be responsible for implementing the Inter-Agency Voluntary Return Action Plan, which aims to facilitate the safe, dignified, and voluntary return of up to 400,000 Syrian refugees in 2025 and an additional 200,000 in 202

• This role involves conducting individual counseling sessions with Syrian refugees to inform them about the conditions in Syria and the various voluntary return programs available. The Durable Solutions Assistant will also conduct pre-assessments to identify and refer refugees interested in returning to partners for legal assistance, ensuring that they have access to necessary civil documentation and support services. The position requires a strong understanding of protection principles and the ability to work closely with various teams within UNHCR to ensure timely and effective support for refugees. The incumbent will also engage in community-based activities and initiatives related to durable solutions and return, highlighting the importance of collaboration and communication with affected communities.

Duties and Responsibilities:
The Durable Solutions Assistant will have a comprehensive set of duties and responsibilities, including but not limited to: assisting in identifying and registering candidates for voluntary repatriation and local integration; preparing documentation for their return in accordance with established SOPs; participating in the identification of resettlement needs of refugees; updating electronic databases related to resettlement, voluntary repatriation, and local integration; processing documentation to ensure timely delivery of required documents for persons of concern; preparing statistical and ad-hoc reports to share accurate information with relevant offices and partners; entering information into databases in line with SOPs; supporting the identification and management of risks; and performing other related duties as required. The role demands a proactive approach to problem-solving and the ability to navigate complex operational environments while maintaining effective communication with various stakeholders.

Required Qualifications:
Candidates for the Durable Solutions Assistant position must possess a strong understanding of UNHCR's protection principles and policies, as well as technical skills and experience in protection case management. Good interpersonal skills are essential for working effectively with forcibly displaced populations, and the ability to collaborate with colleagues and partners from diverse backgrounds is crucial. Previous experience in protection case management, including counseling and conducting assessments, is highly desirable. Familiarity with UNHCR's corporate systems, such as proGres, BIMS, RAIS, and Kobo, is also beneficial. The candidate should demonstrate professionalism, commitment to achieving positive outcomes for displaced persons, and a willingness to support other duties as required by the operational context.

Educational Background:
The educational background required for the Durable Solutions Assistant position includes a High School Diploma with at least one year of relevant experience, or a Bachelor's degree or higher. While specific fields of education are not mandated, candidates with a background in social sciences, humanitarian studies, or related fields may find their education particularly relevant to the role. Additionally, completion of the HCR Protection Induction Program is essential for candidates to be considered for this position.

Experience:
The position requires at least one year of relevant experience for candidates with a High School Diploma, or no specific experience requirement for those with a Bachelor's degree or higher. While diverse field experience is desirable, particularly in interviewing and case management, the emphasis is on the candidate's ability to demonstrate knowledge of protection principles and effective communication skills with displaced populations. Experience in humanitarian settings, particularly in Lebanon, will be an advantage.

Languages:
For this position, knowledge of English is mandatory, as well as proficiency in the UN working language of the duty station if it is not English. Additionally, knowledge of the local language is beneficial for effective communication with the refugee population and local stakeholders. Proficiency in multiple languages can enhance the candidate's ability to engage with diverse communities and facilitate better understanding of the needs of forcibly displaced persons.

Additional Notes:
The Durable Solutions Assistant position is classified under the UNOPS LICA4 category, indicating a level of responsibility and complexity in the role. The target start date for this position is September 1, 2025, and the application deadline is August 31, 202

• The position is not remote and requires regular field presence in designated Return Centers across Beirut, Mount Lebanon, South, and Nabatieh. The role is full-time and involves significant interaction with various stakeholders, including government authorities, NGOs, and community members. Compensation and benefits will be in accordance with UNHCR policies and the specific terms of employment.