Administrative and Operational Support Coordinator

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. WFP operates globally, with a mission to ensure that no one goes hungry, and it is committed to diversity and equal employment opportunities for all its employees. WFP has a diverse workforce and operates in numerous countries around the world, focusing on humanitarian assistance and development initiatives.

Job Overview:
The role of the Administrative and Operational coordinator" style="border-bottom: 1px dotted #007bff !important;">Support Coordinator is crucial within the Management Services function of WFP Zimbabwe. The incumbent will be responsible for coordinating and providing comprehensive administrative and operational support across various areas including Travel, Protocol, and Fleet Management. This position requires a high level of service delivery, adherence to WFP policies, and the ability to innovate processes that enhance operational efficiency. The coordinator will work closely with management to ensure that all travel arrangements are executed in compliance with WFP policies, ensuring safety and value for money. Additionally, the role involves managing fleet operations and ensuring that all logistical needs are met to support WFP’s programmatic and strategic objectives effectively.

Duties and Responsibilities:
The key accountabilities for this position include coordinating all official travel arrangements, overseeing travel planning, ticketing, visa arrangements, and ensuring compliance with travel entitlements. The coordinator will also maintain updated travel data, generate reports for management, and facilitate the acquisition of diplomatic privileges for international staff. Responsibilities extend to managing fleet operations, including vehicle assignment, maintenance, and fuel management, while ensuring compliance with WFP vehicle usage policies. The incumbent will monitor procurement, financial, and HR-related actions, collate and analyze data for decision-making, and recommend process improvements. Furthermore, the coordinator will provide guidance and training to junior staff and participate in inter-agency collaborations to promote operational efficiencies.

Required Qualifications:
Candidates must possess a sound understanding of WFP administrative operating standards and have experience in general administrative work. The role requires a proactive approach to problem-solving and the ability to work collaboratively within a team. Strong organizational skills and attention to detail are essential, as well as the ability to manage multiple tasks effectively. The candidate should demonstrate a commitment to WFP’s values and mission, and be able to adapt to a dynamic work environment.

Educational Background:
A completion of secondary school education is required, with a post-secondary certificate in a related functional area being desirable. This educational background will provide the foundational knowledge necessary for the administrative and operational tasks associated with the role.

Experience:
The position requires six or more years of progressively responsible work experience in a relevant business stream, particularly in administrative roles. Candidates should have a proven track record of managing administrative functions and supporting operational needs within an organization, ideally in a humanitarian or development context.

Languages:
Fluency in English is mandatory, with a level C proficiency required. Depending on the location and area of responsibility, fluency or intermediate knowledge of another official UN language may also be required. For field positions, fluency in both oral and written communication in the UN language in use at the duty station is essential, along with proficiency in the local language if it differs from the UN language.

Additional Notes:
This position is based in Harare, Zimbabwe, and is a full-time role. The WFP offers an attractive compensation package and is committed to providing a diverse and inclusive work environment. The organization emphasizes the importance of personal and professional development through various training and mentorship programs. WFP is also dedicated to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. The deadline for applications is set for 29 August 2025 at 23:59 GMT+02:00.