Analyst

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is an international financial institution established in 199

• The EBRD's mission is to foster the transition towards open market-oriented economies and to promote private and entrepreneurial initiative in the countries where it invests. The bank operates in over 30 countries across Europe, Asia, and the Middle East, employing a diverse workforce that reflects the rich cultural and national diversity of its member countries. The EBRD is committed to sustainability, equality, and digital transformation, making it a unique workplace for professionals seeking to make a meaningful impact in the regions they serve.

Job Overview:
The Analyst position is integral to the operations of the EBRD, focusing on a variety of operational tasks that interface with Banking Origination, Portfolio Management, Procurement, and Treasury teams. The role involves managing the payee onboarding journey and ensuring the timely funding and execution of the Bank's payments in global markets. Analysts are expected to maintain accurate data regarding payees, oversee payment processes, and ensure compliance with established quality standards. The position requires a proactive approach to identifying risks and implementing improvements in operational processes, contributing to the overall efficiency and effectiveness of the Bank's operations. Analysts will also play a key role in supporting the Bank's initiatives to automate processes and enhance service delivery.

Duties and Responsibilities:

• Execute operational processes across middle and back office functions to facilitate payment oversight and execution activities.
• Ensure adherence to operational metrics such as timeliness, quality, and customer satisfaction.
• Respond promptly to operational queries and communicate effectively with relevant departments.
• Provide support and training to team members as needed.
• Maintain operational standards and governance by ensuring compliance with quality assurance targets.
• Identify and implement improvements in operational processes to enhance service delivery.
• Collaborate with colleagues to achieve operational outcomes that meet established service levels.
• Act as an ambassador for the Operations & Service Management (OSM) team across departments, promoting outstanding operational outcomes.

Required Qualifications:
Candidates must possess a university degree or equivalent work experience. A comprehensive understanding of banking, legal, or credit skills is essential, along with knowledge of treasury and banking products. Strong customer service orientation is required, with the ability to proactively identify opportunities for improved customer outcomes. Familiarity with SAP, Swift, BACS, and Summit systems is advantageous. Experience in continuous improvement techniques and operational metrics management is beneficial. Excellent written and verbal communication skills in English are mandatory, and knowledge of an additional language is considered a plus. Candidates should demonstrate a collaborative attitude and possess strong analytical skills, attention to detail, and the ability to prioritize effectively.

Educational Background:
A university degree in finance, business administration, economics, or a related field is required. Equivalent work experience in a relevant field may also be considered. Candidates should have a solid understanding of banking operations and financial products, as well as familiarity with payment systems and processes.

Experience:
Candidates should have relevant experience in banking operations, particularly in middle and back office functions. Experience in roles that involve payment processing, risk management, and operational performance is highly desirable. Previous involvement in teams that have successfully implemented continuous improvement initiatives will be viewed favorably.

Languages:
Fluency in English is mandatory, with excellent written and verbal communication skills. Knowledge of additional languages is considered beneficial, particularly those relevant to the EBRD's member countries, as it enhances the ability to engage with a diverse range of stakeholders.

Additional Notes:
This position is a short-term contract lasting 23 months. The role is based in London, United Kingdom, and requires employees to work in the office 50% of the time. The EBRD promotes a flexible working environment and encourages applications from qualified candidates regardless of their background. The organization values diversity and inclusion, ensuring that all employees are treated with respect and given equal opportunities.