Job Posting Organization: The European Bank for Reconstruction and Development (EBRD) is an international financial institution established in 199
The EBRD's mission is to foster the transition towards open market-oriented economies and to promote private and entrepreneurial initiative in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The organization operates in over 30 countries and employs a diverse workforce that reflects the rich variety of cultures and backgrounds of the regions it serves. The EBRD is committed to sustainability, equality, and digital transformation, making it a leader in promoting inclusive economic growth.
Job Overview: The Analyst position is integral to the operations of the EBRD, focusing on the completion of operational tasks that interface directly with Treasury teams. The role involves processing trade and payment settlement activities, ensuring the timely management of the Bank's Banking and Treasury products across global markets. The Analyst will adopt a continuous improvement mindset, contributing to the enhancement of operational processes within the Operations & Service Management (OSM) function. This position requires collaboration with various stakeholders to identify and mitigate risks throughout the project lifecycle, ensuring that transactions are processed accurately and efficiently. The Analyst will also play a key role in the Bank's transition towards more automated operational practices, embracing innovative methodologies to improve service delivery and operational efficiency.
Duties and Responsibilities: The Analyst will be responsible for executing operational processes across a range of activities in middle and back office support functions. Key responsibilities include:
Ensuring accurate trade booking and execution activities while adhering to established operational metrics such as timeliness, quality, and customer satisfaction.
Responding promptly to operational queries and communicating effectively with relevant departments to inform decision-makers about project risks.
Providing support and training to team members as needed, and maintaining service levels during peak periods or unexpected deadlines.
Contributing to the improvement of the OSM control environment and ensuring compliance with quality standards and applicable legislation.
Supporting the identification and implementation of efficiency improvements within OSM to enhance service experience.
Collaborating with colleagues to achieve operational outcomes that meet established service levels and positively influencing others to sustain operational functions.
Acting as an ambassador for OSM across departments by delivering outstanding operational results.
Required Qualifications: Candidates must possess a university degree or equivalent work experience, along with comprehensive banking, legal, or credit skills. A strong understanding of treasury and banking products transacted by EBRD is essential. Candidates should also have a customer service orientation and the ability to proactively identify opportunities for improved customer outcomes. Familiarity with systems such as Summit, Frameworks, SAP, or Swift is advantageous. Excellent written and verbal communication skills in English are required, and knowledge of an additional language is beneficial. A positive, collaborative, and solution-oriented attitude is essential, along with strong computer skills in Microsoft Office applications. The ideal candidate will be a strong team player with attention to detail and strong analytical skills, capable of organizing, multitasking, and prioritizing effectively to meet deadlines.
Educational Background: A university degree in finance, business administration, economics, or a related field is preferred. Equivalent work experience in a relevant area may also be considered. Candidates should have a solid understanding of banking operations and treasury functions, as well as the legal and regulatory frameworks governing these areas.
Experience: The position requires candidates to have relevant experience in banking, treasury operations, or a related field. Experience in middle or back office functions is highly desirable, as is familiarity with trade settlement processes and risk management practices. Candidates should demonstrate a track record of delivering high-quality operational performance and contributing to process improvements.
Languages: Fluency in English is mandatory, with excellent written and verbal communication skills. Knowledge of another language would be considered beneficial, particularly languages relevant to the EBRD's countries of operation, enhancing the candidate's ability to engage with diverse stakeholders.
Additional Notes: This position is a short-term contract lasting 12 months. The EBRD promotes a flexible working environment, expecting employees to attend the office 50% of their working time. The organization values diversity and encourages applications from all qualified candidates, regardless of their background. Due to the high volume of applications, the EBRD may not provide detailed feedback to candidates who are not shortlisted.
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