Technology Business Partner

Job Posting Organization:
The Green Climate Fund (GCF) is a multilateral fund established to significantly contribute to global efforts in combating climate change. It aims to support developing countries in limiting or reducing greenhouse gas emissions and adapting to climate change impacts, particularly for those most vulnerable. Governed by a Board with equal representation from developed and developing countries, GCF operates through an independent Secretariat led by an director" style="border-bottom: 1px dotted #007bff !important;">Executive Director. The organization is dedicated to promoting low-emission and climate-resilient development pathways, aligning with the goals of the United Nations Framework Convention on Climate Change (UNFCCC).

Job Overview:
The Technology Business Partner role is a strategic leadership position that serves as the primary liaison between the IT department and various business units within the Green Climate Fund. This role is crucial for ensuring that technology initiatives are aligned with the organization's overarching goals. The successful candidate will possess a high level of business acumen, technical expertise, and leadership skills to shape technology strategies that maximize business value. Responsibilities include business partnering, leading complex IT projects, and overseeing project management functions to ensure successful execution and delivery of critical initiatives. The position is situated within the Department of Information Technology (DIT) and reports directly to the Head of the department. The ideal candidate is proactive, solution-oriented, and skilled in managing cross-functional collaboration, making them a key player in driving the organization's technology strategy forward.

Duties and Responsibilities:
The duties and responsibilities of the Technology Business Partner include:

• Strategic Business Partnering: Act as an advisor to business leaders, understanding their strategic goals and translating them into technology solutions. Build and maintain strong, collaborative relationships with executive and senior management teams. Develop and maintain an in-depth understanding of business processes and challenges to proactively identify IT solutions. Influence technology adoption and digital transformation strategies across the organization. Provide thought leadership on emerging technologies and best practices to enhance business capabilities.
• Business-IT Partner Management: Manage IT governance for the department, ensuring alignment with organizational policies and standards. Oversee the financial management of IT costs and budget associated with business departments, ensuring transparency and accountability. Serve as the primary point of contact for IT requests, streamlining processes to eliminate duplication of efforts and enhance efficiency.
• Technology Strategy and Alignment: Collaborate with IT leadership to develop roadmaps and strategies for technology adoption and optimization. Monitor and analyze business unit performance to identify areas for improvement. Ensure that IT initiatives align with organizational objectives and deliver measurable value.
• Project Management: Manage and supervise IT projects for the business teams, from inception to closure. Develop detailed project plans, resource allocations, risk assessments, and contingency strategies. Coordinate with cross-functional teams, including developers, analysts, and business stakeholders. Monitor project progress, resolve issues, and ensure that project objectives are met on time and within budget. Engage with stakeholders at all levels to provide updates, solicit feedback, and drive decision-making. Champion project governance practices and ensure adherence to project management methodologies.
• Business Analysis and Quality Assurance: Conduct thorough business analysis to understand requirements and assess the impact of proposed technology solutions. Implement quality assurance processes to ensure that solutions meet stakeholder expectations and industry standards. Facilitate testing and validation to maintain high-quality deliverables.
• Vendor and Contract Management: Manage relationships with technology vendors and service providers, ensuring service levels are maintained. Coordinate procurement processes to secure optimal terms and value. Conduct performance evaluations and implement measures to address any service gaps.
• Change Management and Communication: Lead change management efforts to drive successful adoption of new systems and processes. Ensure transparent and timely communication with stakeholders throughout project lifecycles. Develop comprehensive training and support plans to facilitate smooth transitions and user adoption.

Required Qualifications:
The required qualifications for the Technology Business Partner position include: - A Master’s degree in information systems, communication, or a related field, with a strong background in cross-functional communication and stakeholder engagement. - At least 7 years of professional experience in ICT project management and service delivery, including at least 5 years of experience working directly with senior business leaders. - A proven track record of successfully leading and delivering complex, high-impact IT projects, particularly those involving business engagement tools such as CRM. - Demonstrated ability to translate business needs into technology solutions and to effectively communicate with both technical teams and business stakeholders. - Proficiency in project or portfolio management platforms; certification in Asana or other project management tools is a strong advantage. - Proven experience in the deployment, adoption, and user engagement strategies of Customer Relationship Management (CRM) platforms; holding a Microsoft Dynamics 365 certification and actively managing CRM-related projects as a core responsibility. - Strong business acumen: understands key drivers and organizational dynamics and aligns IT initiatives with strategic goals. - Experience in product management and enterprise architecture is preferred. - Ability to develop and deliver long-term strategy and technology roadmaps. - Ability to effectively manage teams and maintain transparent communication during organizational changes. - Strong collaboration skills with diverse stakeholders, including C-level executives.

Educational Background:
Candidates must possess a Master’s degree in information systems, communication, or a related field. This educational background is essential to ensure that the candidate has the necessary knowledge and skills to engage effectively with both technical and business stakeholders, as well as to understand the complexities of ICT project management and service delivery.

Experience:
The position requires at least 7 years of professional experience in ICT project management and service delivery. This experience should include a minimum of 5 years working directly with senior business leaders, demonstrating the candidate's ability to engage with high-level stakeholders and manage complex projects effectively. A proven track record of leading and delivering high-impact IT projects is essential, particularly those that involve business engagement tools such as CRM.

Languages:
Fluent written and oral communication skills in English are essential for this position. Knowledge of another UN language is considered an advantage, as it may enhance communication with diverse stakeholders and contribute to the organization's global mission.

Additional Notes:
The assignment is initially set for 240 days over a 12-month period. Applications from women and citizens from developing countries are strongly encouraged, and candidates of all nationalities are welcome to apply. The compensation and benefits package for this position will be determined based on international recruitment standards. Candidates are requested to indicate their earliest availability to take up the assignment and the notice period required if currently employed. The closing date for applications is 07 June 2025, 23:59 (KST), and applications submitted after this date will not be considered.