ICLA Database Officer

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a humanitarian organization that provides assistance, protection, and durable solutions to refugees and internally displaced persons. Established in 1946, NRC operates in over 30 countries worldwide, focusing on areas affected by conflict and displacement. The organization is committed to upholding the rights of displaced individuals and ensuring they have access to essential services and legal aid. NRC employs thousands of staff members globally, working tirelessly to deliver effective humanitarian assistance and advocate for the rights of those affected by crises.

Job Overview:
The ICLA Database Officer plays a crucial role in the Information, Counselling and Legal Assistance (ICLA) programme, which aims to deliver legal aid to internally displaced and conflict-affected persons in Ukraine. This position involves managing the ICLA database, ensuring data integrity, and producing reports that inform both internal and external stakeholders about the programme's impact. The officer will work closely with various teams to support the transition to a new legal case management module and will be responsible for data management, analysis, and reporting in compliance with NRC's monitoring and evaluation standards. The role requires a strong commitment to data protection and the ability to work in a challenging environment, contributing to the overall mission of providing legal assistance to vulnerable populations.

Duties and Responsibilities:
The ICLA Database Officer will have a comprehensive set of responsibilities, including but not limited to:

• Performing day-to-day maintenance of the ICLA database to ensure its functionality and reliability.
• Supervising data entry and cleaning processes to maintain high data quality standards.
• Supporting project participant allocations in collaboration with the ICLA Project Manager.
• Producing internal data reports for area and country office levels, as well as external reports for donors and clusters.
• Assisting in data collection and processing exercises to enhance the programme's effectiveness.
• Collaborating with the ICLA Project Manager to review and integrate data from implementing partners.
• Contributing to outcome monitoring activities by providing relevant ICLA data.
• Supporting the rollout of the Kobli legal case management module in coordination with relevant teams.
• Providing technical guidance and training to ICLA field teams and partners to enhance their data management capabilities. 1
• Promoting data quality control measures to ensure the accuracy and reliability of information. 1
• Ensuring regular database backups and proper data archiving practices. 1
• Collaborating closely with ICLA and Monitoring, Evaluation, and Learning (MEL) teams at both area and country office levels. 1
• Performing additional data management tasks as requested by the line manager.

Required Qualifications:
Candidates must possess a university degree in information technology, computer science, statistics, social sciences, or a related field. A minimum of two years of relevant experience in a similar position is required, along with documented results related to the responsibilities of the role. Candidates should demonstrate a strong interest in humanitarian work, particularly in the context of internally displaced persons (IDPs) and legal aid programmes. Previous experience in data management and reporting, as well as working in complex and volatile environments, is essential. Familiarity with digital data collection tools and advanced skills in Microsoft Excel are also required, along with knowledge of monitoring, evaluation, and learning processes focused on data analysis and reporting.

Educational Background:
The educational background required for this position includes a university degree in a relevant field such as information technology, computer science, statistics, or social sciences. This educational foundation is critical for understanding the technical aspects of data management and analysis, which are central to the role of the ICLA Database Officer.

Experience:
The position requires a minimum of two years of relevant experience in a similar role. Candidates should have a proven track record of managing data effectively, producing reports, and working in environments that may be complex or unstable. Experience with digital data collection tools and data management systems is highly valued, as is familiarity with the specific challenges faced by humanitarian organizations in providing legal assistance to vulnerable populations.

Languages:
Fluency in written and spoken Ukrainian and Russian is mandatory for this position, as effective communication with local stakeholders and beneficiaries is essential. Proficiency in English is considered an asset, as it may facilitate communication with international teams and reporting requirements.

Additional Notes:
This position is open only to candidates who have the legal right to work in Ukraine. The organization is unable to provide work permits or visa sponsorships. The role is expected to adhere to NRC's core values of dedication, innovation, inclusivity, and accountability, which guide the actions and relationships of all employees. The position may involve working in insecure environments, and candidates should be prepared to handle such challenges while maintaining a focus on delivering results.