Communications Manager

Job Posting Organization:
ACAPS is an independent organization that believes evidence must be at the heart of humanitarian action. Established to provide independent analysis that helps humanitarians make informed choices, ACAPS deploys experts to support assessments and analysis in crises, driving innovation to collect better, faster, and more reliable data. The organization operates in multiple countries, focusing on enhancing the effectiveness of humanitarian responses through data-driven insights. ACAPS is committed to maintaining a diverse and inclusive workplace, reflecting its values of agency, candour, integrity, diversity, evolution, ambition, and collaboration.

Job Overview:
The Communications Manager will play a pivotal role in enhancing ACAPS' brand visibility and maximizing its impact as a leading source for independent humanitarian data and analysis. This position requires a passion for storytelling and communication, with a focus on crafting and executing a comprehensive communication strategy that aligns with ACAPS' vision and goals. The role involves leading a team of communication professionals, ensuring a consistent narrative across all channels, and engaging with various stakeholders to foster collaboration and secure positive media coverage. The successful candidate will thrive in a dynamic environment and be excited about building the organization’s communication framework from the ground up.

Duties and Responsibilities:

• Strategy Development: Design and implement a comprehensive communication strategy that aligns with ACAPS’ vision and goals, contributing to amplifying the organization's voice and attracting more donors.
• Brand Management: Build and maintain a strong brand identity, ensuring all communications reflect ACAPS' values and mission.
• Content Creation: Oversee the creation of high-quality content for various platforms, including press releases, social media, website, and internal communications, ensuring impactful storytelling.
• Stakeholder and Media Engagement: Develop and nurture relationships with external stakeholders, including partners, donors, influencers, and key media outlets to foster collaboration and secure positive coverage.
• Crisis Management: Lead crisis communication efforts, providing clear and effective responses to protect the company's reputation.
• Team Leadership: Inspire, mentor, and manage a team of communication professionals, fostering a collaborative and innovative work environment.
• Metrics and Analysis: Monitor and analyze communication metrics to assess the effectiveness of campaigns and make data-driven improvements.

Required Qualifications:

• Exceptional written and verbal communication skills in English.
• Strategic thinking and a creative mindset.
• Proficiency in using communication tools and platforms, with a strong understanding of digital media trends.
• Understanding and use of data analysis, data visualization, and graphic design tools are significant assets.
• Strong emotional intelligence and solid coaching skills, with the ability to work closely with a diverse team.

Educational Background:
A degree in Communications, Marketing, Public Relations, or a related discipline is required for this position. This educational background will provide the necessary foundation for understanding the complexities of communication strategies and stakeholder engagement.

Experience:
A minimum of 10 years of experience in communications, public relations, or a related field is required, with at least 5 years in a leadership role. This level of experience is essential to ensure the candidate can effectively lead the communications team and develop strategies that align with organizational goals.

Languages:
Fluency in English is mandatory, as it is the primary language of communication within the organization. Additional languages may be beneficial but are not specified as mandatory.

Additional Notes:
The position is a full-time role with a contract duration of 12 months, subject to funding, and is renewable. The duty station is in The Hague, Netherlands, and the organization is willing to sponsor visa/work permits for the right candidate. The role may require travel of up to 20%. ACAPS promotes a collaborative work environment, allowing for a mix of office and remote work, fostering a culture of innovation and teamwork.