Director of Business Operations

Job Advertisement

Position Title: Director of Business Operations
Location: Dallas
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates in multiple countries and employs thousands of individuals who are committed to improving health outcomes for all. The AHA is known for its focus on diversity and inclusion, ensuring that its workforce reflects the communities it serves. The organization is also recognized for its innovative approaches to health education, research funding, and advocacy efforts aimed at influencing public policy for better health.

Job Overview:
The Director of Business Operations plays a crucial role in supporting the National Center office of the American Heart Association, specifically within the Quality, Outcomes, Research & Analytics, and Clinical Research departments. This position is pivotal in establishing and maintaining an effective project management framework that enhances operational efficiency and ensures alignment across various teams. The Director will manage a master project list, oversee resource allocation, and facilitate cross-functional coordination. Additionally, the role involves developing standardized processes to improve efficiency, implementing innovative strategies for tracking and reporting, and enhancing accountability and transparency in departmental projects. The Director will also be responsible for identifying opportunities for improved oversight of interdependent activities and maintaining an external collaboration and relationship map.

Duties and Responsibilities:
The Director of Business Operations will facilitate and manage the departmental project management framework, collaborating with project leads to ensure accuracy and maintain a master list of historical and active projects. Key responsibilities include overseeing the development and implementation of staffing allocation management, vendor contract and invoice tracking, and relationship tracking to ensure compliance. The Director will provide project management support and strategic reporting to leadership, implement standardized procedures to scale operations, and foster cross-functional communication. Financial modeling and analysis for projects will also be part of the role, along with managing the operations project support team to ensure timely and accurate performance of responsibilities. The Director will identify data needs for project analysis, develop continuous process improvement strategies, and provide input for short and long-term department planning. Regular updates to departmental policies and procedures will be required, along with facilitating training to promote awareness among staff.

Required Qualifications:
Candidates must possess a Bachelor’s Degree or relevant experience, along with 5 to 8 years of relevant experience in project management. The ability to develop and maintain effective project management frameworks is essential, as is experience in identifying opportunities for scalability and efficiency. Candidates should be skilled in financial modeling, ROI analysis, and sustainability assessments. Strong data evaluation skills and knowledge of audit and compliance frameworks are necessary, along with excellent interpersonal and communication skills to build partnerships across teams. Experience in fast-paced environments and the ability to manage change effectively are also required.

Educational Background:
A Bachelor’s Degree is required for this position, with relevant experience considered as a substitute for formal education. Candidates should have a strong foundation in project management principles and practices, as well as familiarity with financial analysis and compliance frameworks.

Experience:
The position requires 5 to 8 years of relevant experience in project management or a related field. Candidates should have a proven track record of managing complex projects and leading cross-functional teams. Experience in financial modeling and analysis, as well as familiarity with compliance and audit processes, is also essential.

Languages:
Fluency in English, both written and verbal, is mandatory for this position. Additional language skills may be considered an asset but are not required.

Additional Notes:
This is a full-time position with the possibility of remote work. The expected salary range is between $100,000 and $110,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program. Employees are also eligible for performance-based incentives and have access to professional development resources. The organization promotes work-life harmonization, offering a minimum of 16 days of Paid Time Off (PTO) per year, along with 12 paid holidays. Tuition assistance is available for employees seeking further education related to their roles.