Intern in the Applications Technical Capabilities Section, Information Technology Department

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Position Title: Intern in the Applications Technical Capabilities Section, Information Technology Department
Location: Noordwijk
Country: Netherlands
Deadline Date: 15 December 2024 23:59 CET/CEST

Job Details

Job Posting Organization:
The European Space Agency (ESA) is an intergovernmental organization dedicated to the exploration of space. Established in 1975, ESA has grown to include 22 member states and employs over 2,200 staff members. The agency operates across multiple countries in Europe and collaborates with various international partners. ESA's mission is to shape the development of Europe's space capability and ensure that investment in space continues to deliver benefits to the citizens of Europe and the world. The agency is involved in a wide range of activities, including Earth observation, human spaceflight, and satellite navigation, among others.

Job Overview:
The internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position is located at the European Space Research and Technology Centre (ESTEC) in Noordwijk, Netherlands, within the Directorate of Internal Services. The intern will be part of the Application Services Division (HIF-IA), which is responsible for providing comprehensive IT services that support the development, operation, and maintenance of corporate application solutions across the agency. The intern will engage in various information management initiatives, focusing on the implementation of records management functionality in SharePoint Online, designing approval workflows, and assisting with digital preservation projects. This role will provide the intern with the opportunity to acquire technical competencies in specific applications while gaining a broader understanding of how IT tools can support organizational objectives related to records management, knowledge management, and security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">information security.

Duties and Responsibilities:
The intern will be tasked with several key responsibilities, including:

• Contributing to the implementation of records management functionality in SharePoint Online, which involves testing retention label configurations.
• Assisting in the design and testing of approval workflows to facilitate the publication of documents into SharePoint Online.
• Formatting taxonomies for import as term-sets to enhance information organization.
• Supporting a pilot project aimed at preparing digital records for long-term digital preservation, utilizing AI tools to extract and verify necessary metadata.
• Providing assistance with document migration projects to ensure smooth transitions and data integrity.
• Interacting with multiple stakeholders to interpret user requirements and communicate effectively in a multicultural environment.

Required Qualifications:
Candidates must meet several qualifications to be considered for this internship. These include:

• A university student, preferably in the final or second-to-last year of a Master’s level course, with the requirement to remain enrolled at their university for the entire duration of the internship.
• A good knowledge of English or French, as these are the working languages of the agency.
• Knowledge and background in Information/Records Management.
• Ability to work collaboratively in a multicultural team environment.
• Excellent communication skills, strong problem-solving abilities, and adaptability to changing situations.
• Preferable knowledge of standards concerning long-term digital preservation, as well as experience with SharePoint Online and Generative AI tools.

Educational Background:
The educational background required for this position includes being a university student, ideally in the final or second-to-last year of a Master’s program. The candidate must be enrolled at their university for the entire duration of the internship, ensuring that they can balance their academic commitments with the internship responsibilities.

Experience:
While specific prior experience is not mandatory, candidates are expected to have a foundational understanding of Information/Records Management and some familiarity with IT tools and applications relevant to the role. Experience in a multicultural team environment is advantageous, as the intern will be working closely with diverse stakeholders.

Languages:
The mandatory language requirement for this position is a good knowledge of either English or French, which are the working languages of the European Space Agency. Additionally, knowledge of another Member State language would be considered an asset, enhancing the candidate's ability to communicate within the agency's diverse environment.

Additional Notes:
This internship is a full-time position and is part of the European Space Agency's commitment to diversity and inclusion. ESA encourages applications from all qualified candidates, regardless of gender, sexual orientation, ethnicity, beliefs, age, disability, or other characteristics. The agency is particularly interested in applications from women and individuals with disabilities, and it strives to provide necessary support to accommodate these individuals in the workplace. The internship is open to nationals of specific member states and associated countries, ensuring a diverse pool of applicants.