Section Head (Performance Management)

Job Posting Organization:
The job posting organization is NATO, specifically the Allied Command Transformation (ACT), which plays a crucial role in preserving peace, security" style="border-bottom: 1px dotted #007bff !important;">security, and territorial integrity among member states. Established to enhance NATO's military structures, capabilities, and doctrines, ACT operates at the Strategic Command level. The organization focuses on Warfare Development and is responsible for ensuring that NATO remains effective and efficient in its operations. The Resources and Management Directorate oversees internal management and resource-related issues, ensuring coherence in ACT's plans. The Strategy Management Branch is integral to the cross-functional coherence of ACT's Programme of Work (PoW) and is involved in management and governance modernization within NATO. NATO has a broad international presence, with member states across North America and Europe, and is committed to continuous improvement in its operations and strategic objectives.

Job Overview:
The Section Head (Performance Management) position is pivotal within NATO's ACT, focusing on internal management and strategic oversight of the ACT Programme of Work (PoW). The incumbent will coordinate the execution of the ACT Warfare Development Plan, providing essential guidance on performance measurement, risk management, and reporting. This role requires a comprehensive understanding of performance management systems and the ability to oversee the execution of plans and programs in alignment with SACT's intent. The Section Head will also lead the development of periodic performance reports and ensure that the ACT's objectives align with higher NATO goals. This position demands a strategic mindset, as the incumbent will be responsible for facilitating coherence across various management documents and supporting the Branch Head in strategic management issues. The role is designed for a leader who can navigate complex organizational structures and drive performance improvements across NATO's initiatives.

Duties and Responsibilities:
The duties and responsibilities of the Section Head (Performance Management) include: preparing and overseeing the execution of the ACT Warfare Development Plan; providing guidance for the execution of the annual program; supervising in-year management and oversight of the ACT program; ensuring performance measurement aligns with SACT's intent; leading the development and maintenance of the Performance Measurement System; coordinating the delivery of ACT Periodic Performance Reports and the ACT Annual Report; supporting internal management boards and providing necessary support to various committees; designing and maintaining capability output measurement systems; coordinating the development of management documents to align ACT's PoW with SACT's objectives; overseeing the ACT Management Information System tool; and setting priorities in accordance with the Branch Head's direction. The role requires a proactive approach to managing performance and ensuring that all activities are aligned with NATO's strategic objectives.

Required Qualifications:
Candidates must possess a University Degree in management information systems, accounting, economics, finance, business administration, public administration, operations research, project management, or a related discipline, along with 6 years of relevant post-related experience. Alternatively, candidates with Higher Secondary education and completed advanced vocational training leading to a professional qualification or accreditation, combined with 6 years of post-related experience and 2 years of function-related experience, will also be considered. Additionally, candidates should have more than three years of experience managing business performance evaluation programs in a large organization, proven ability to produce clear and persuasive written products for senior decision-makers, and experience using technologies to analyze performance-management data. At least one year of demonstrated leadership experience and three years of experience in designing or improving organizational performance measurement and reporting arrangements are also required.

Educational Background:
The educational background required for this position includes a University Degree in relevant fields such as management information systems, accounting, economics, finance, business administration, public administration, operations research, project management, or related disciplines. Candidates with Higher Secondary education and advanced vocational training leading to professional qualifications will also be considered, provided they have the requisite experience. This educational foundation is essential for understanding the complexities of performance management and organizational oversight within NATO's framework.

Experience:
The position requires a significant level of experience, specifically more than three years in managing business performance evaluation programs within a large organization. Candidates should demonstrate a proven track record in producing clear and concise reports for senior decision-makers and have experience in using enabling technologies for performance management. A minimum of one year in a leadership role is essential, along with three years of experience in designing, managing, or improving performance measurement and reporting arrangements. Experience in overseeing complex planning and resource management processes is also critical for supporting senior-level decision-making.

Languages:
The mandatory language requirement for this position is English, with a proficiency level of SLP 3333, which includes listening, speaking, reading, and writing. This level of proficiency is essential for effective communication within NATO's multilingual environment. While English is the primary language, candidates with additional language skills may have an advantage, particularly in languages relevant to NATO member states, as this can enhance collaboration and communication across diverse teams.

Additional Notes:
The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment. The contract for newly recruited staff will be a three-year definite duration contract, in accordance with NATO Civilian Personnel Regulations. Candidates should note that NATO is committed to diversity and inclusion, encouraging applications from all member nations, and particularly welcomes applications from women. The vacancy will close on 23 November 2026 at 17:59hrs (EST) / 23:59hrs (CET). Candidates must ensure that their applications are complete and adhere to the guidelines provided, as incomplete applications may be rejected.