Case Management Supervisor - ECHO Child Protection Project

Case Management Supervisor - ECHO Child Protection Project

Plan International

November 8, 2026December 23, 2026AswanEgypt
Job Description
Job Posting Organization:
Plan International is an independent development and humanitarian organization that has been working for over 85 years to advance children's rights and equality for girls. The organization operates in more than 80 countries, focusing on the empowerment of children and young people, particularly girls, who are often the most affected by poverty, violence, exclusion, and discrimination. Plan International aims to tackle the root causes of these challenges and supports children from birth until adulthood, enabling them to prepare for and respond to crises and adversity. The organization drives changes in practice and policy at local, national, and global levels, leveraging its extensive reach, experience, and knowledge to create a just world for all children.

Job Overview:
The Case Management Supervisor will play a crucial role in overseeing the ECHO Child Protection Project in Aswan, Egypt. This position is responsible for ensuring the seamless integration and quality of deliverables in alignment with the Country Strategy. The post holder will implement, monitor, and report on project activities according to a detailed implementation plan. The role requires collaboration with various team members and partners to ensure the project's objectives are met effectively. The project aims to improve access to safe, quality, and inclusive education for refugee and Egyptian host community children, addressing barriers to education and promoting social cohesion through tailored support and capacity-building activities.

Duties and Responsibilities:
The Case Management Supervisor will lead and oversee hub activities, ensuring the quality delivery of case management, emergency cash, and child protection services. Key responsibilities include supporting project implementation in accordance with approved plans, budgets, timelines, and monitoring and evaluation requirements. The supervisor will manage caseworkers, ensuring accurate and comprehensive case documentation and action plans. They will represent Plan International in relevant coordination and working group meetings, ensuring compliance with organizational policies and case management standards. The role also involves overseeing beneficiary data management, supporting risk management, and advocating for children's rights during emergencies. The supervisor will coordinate with the MEAL team for effective monitoring and evaluation, produce high-quality donor reports, and maintain relationships with stakeholders to strengthen project support and sustainability.

Required Qualifications:
Candidates must possess a bachelor's degree in Social Sciences, Development Studies, or a related field. They should have 2-4 years of relevant experience, preferably in the INGO sector, with a proven record of success at a similar level. Experience in supervising caseworkers, case management, and working in refugee and migrant contexts, as well as humanitarian and emergency response, is essential. Knowledge of gender transformative approaches and evidence-based practices is also required.

Educational Background:
A bachelor's degree in Social Sciences, Development Studies, or a similar field is mandatory for this position. This educational background provides the necessary foundation for understanding the complexities of child protection and development issues.

Experience:
The ideal candidate should have 2-4 years of experience in a similar role, with a strong background in case management, supervision of caseworkers, and working within refugee and migrant contexts. Experience in humanitarian and emergency response settings is highly desirable, as is a proven ability to manage projects effectively and deliver results in challenging environments.

Languages:
Fluency in English, both verbal and written, is mandatory for this position. Good communication skills are essential for effective interaction with team members and stakeholders. Additional language skills may be considered an asset, particularly those relevant to the local context.

Additional Notes:
This position is based in Aswan, Egypt, and is open to Egyptian nationals only. The role is full-time, with a contract duration ending on 31st March 202
  • The vacancy advert closes on 2nd November 202
  • Plan International is committed to equality, diversity, and inclusion, and strives to create a workplace environment that reflects the diversity of the communities it serves. The organization emphasizes safeguarding children and young people and conducts pre-employment checks in line with its policies.
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