UNHCR PSP Digital and Communications Intern

Job Posting Organization:
UNHCR, the UN Refugee Agency, was established to protect and support refugees and displaced persons worldwide. The organization launched its Private Sector Partnerships (PSP) activities in Malaysia in 2017, aiming to secure financial contributions from individual donors, corporations, and foundations. UNHCR Malaysia has grown significantly, garnering support from over 50,000 individual donors by 2022, with a focus on expanding its supporter base and establishing sustainable income sources from the private sector. The organization currently supports over 200,000 refugees in Malaysia, providing essential services and assistance to those in need.

Job Overview:
The UNHCR PSP Digital and intern" style="border-bottom: 1px dotted #007bff !important;">Communications Intern will play a crucial role in supporting the expansion of the UNHCR Private Sector Partnerships program in Malaysia. This position involves engaging in digital donor recruitment and communication activities, aimed at enhancing the organization's outreach and fundraising efforts. The intern will assist in various tasks, including reviewing and adapting web content, analyzing user journeys, and optimizing engagement strategies across digital platforms. The role is designed to leverage opportunities for fundraising and increase awareness of UNHCR's mission, ultimately contributing to the organization's objectives of supporting refugees and other persons of concern.

Duties and Responsibilities:
The intern will be responsible for a variety of tasks, including:

• Reviewing, digitizing, scheduling, and adapting web content from both local and global perspectives to enrich email, website, mobile, and social media interactions targeting donors and prospects.
• Analyzing user journeys and social media insights to optimize engagement and conversion performance, executing strategies to enhance acquisition and engagement programs.
• Producing, consolidating, and coordinating digital assets between UNHCR offices and external partners to ensure efficient execution of programs.
• Planning and organizing digital advertisements, fundraising events, and communications-focused activities to generate brand awareness and funding for UNHCR.
• Assisting in determining promotional tactics to increase web traffic and engagement, including organizing events and coordinating with influencers.

Required Qualifications:
To qualify for this internship, candidates must meet the following criteria:

• Be a recent graduate (having completed their studies within two years of applying) or a current student in a graduate or undergraduate program from an accredited university or higher education institution.
• Have completed at least two years of undergraduate studies in a field relevant to the work of UNHCR. Note that individuals with immediate family members working for UNHCR are not eligible for this internship.

Educational Background:
Candidates must have completed at least two years of undergraduate studies in a relevant field. This could include areas such as communications, marketing, international relations, or other related disciplines that align with the mission and work of UNHCR.

Experience:
The position is designed for individuals who are either recent graduates or current students, thus specific prior work experience may not be required. However, familiarity with digital and social media management, as well as experience in photo/video editing, would be advantageous.

Languages:
The mandatory language for this position is English, and proficiency in Malay is also required. Additional language skills may be considered beneficial but are not mandatory.

Additional Notes:
This internship is a full-time role with working hours from 9:00 AM to 6:00 PM, Monday to Friday, totaling 40 hours per week. The intern will be based in Kuala Lumpur, Malaysia, and will be responsible for obtaining and renewing their visa and residence permits. UNHCR may assist with documentation if needed. Interns who do not receive financial support from an external party will receive an allowance to help cover living expenses. Additionally, proof of vaccination against Covid-19 is required for engagement with UNHCR.