Program Quality, Evidence & Learning Director

Job Posting Organization:
Prosper Global is a humanitarian organization that was established to address urgent needs and create lasting progress for communities facing conflict, climate change, and economic hardship. The organization was formerly known as Mercy Corps until it rebranded in 2026 to reflect its mission of helping communities prosper. Prosper Global operates in multiple countries, focusing on delivering multi-sectoral life-saving humanitarian programming, particularly in Northeast Nigeria, where it has established a strong presence and partnerships.

Job Overview:
The Program Quality, Evidence & Learning Director position is critical for overseeing the quality of humanitarian programming in Northeast Nigeria, particularly in Borno State. This role is designed to ensure high standards of program quality, community accountability, learning, and strategic communication. The director will lead the PaQ unit, establishing systems that promote consistent standards and best practices in program management. The position is expected to institutionalize strong Monitoring, Evaluation, Accountability, and Learning (MEAL) systems, ensuring that program data and field learning are integrated into ongoing and future program designs. The director will also be responsible for producing high-quality learning documents and communicating these to stakeholders to showcase the organization's impact in humanitarian response.

Duties and Responsibilities:
The duties and responsibilities of the Program Quality, Evidence & Learning Director include providing strategic leadership to ensure defined roles and accountability structures, leading the integration of program data into strategies, establishing systems for program quality and community accountability, and developing processes for cross-program learning. The director will oversee the design and implementation of robust MEL systems, ensuring technical excellence across all sectors, promoting adaptive management, and supporting proposal development processes. Additionally, the director will lead the production of high-quality learning products, ensure compliance with gender and social inclusion standards, and strengthen community accountability mechanisms. The role also involves building and leading a high-performing team, representing the organization in external engagements, and ensuring adherence to safeguarding responsibilities.

Required Qualifications:
Candidates must possess a Bachelor’s degree, with a Master’s degree in Humanitarian Studies, International Development, or a related field preferred. A minimum of 12 years of progressive experience in humanitarian or development programming is required, including at least 4 years in leadership roles within complex, high-risk contexts. Strong expertise in Program Quality, Monitoring, Evaluation, Accountability, and Learning (MEAL) is essential, along with the ability to institutionalize systems for program quality and community accountability. Candidates should demonstrate experience in producing high-quality reports and communications, possess strong analytical and facilitation skills, and be willing to travel frequently to field locations.

Educational Background:
A Bachelor’s degree is required for this position, with a preference for candidates holding a Master’s degree in relevant fields such as Humanitarian Studies or International Development. This educational background is essential to ensure that the candidate has the theoretical knowledge and practical understanding necessary for effective program management and leadership in humanitarian contexts.

Experience:
The position requires a minimum of 12 years of progressive experience in humanitarian or development programming, with at least 4 years in leadership and coordination roles in complex, high-risk environments. Experience in Africa is preferred, and candidates should have a strong background in Program Quality, Monitoring, Evaluation, Accountability, and Learning (MEAL). Proven experience in producing high-quality reports and learning documents is also essential.

Languages:
Fluent written and spoken English is mandatory for this position. Proficiency in additional languages may be considered an asset, particularly if they are relevant to the communities served by Prosper Global in Northeast Nigeria.

Additional Notes:
This is a full-time position based in Maiduguri, Nigeria, which is classified as a high-risk operational environment. The position holder will reside in shared staff housing and will be expected to adhere to strict security" style="border-bottom: 1px dotted #007bff !important;">security protocols. The role is unaccompanied, and travel to operational areas is required, primarily via UNHAS scheduled flights. Prosper Global is committed to fostering a diverse and inclusive workplace and is an Equal Opportunity Employer. The organization encourages ongoing learning and development, allowing team members to dedicate time to personal and professional growth activities.