People and Culture Officer

Job Posting Organization:
Family Health International (FHI 360) is a non-profit organization dedicated to improving lives in a sustainable way through integrated solutions. Established in multiple countries and all states and territories of the United States, FHI 360 operates in various sectors including health, education, nutrition, environment, economy and development, research, and technology. This unique combination of capabilities allows FHI 360 to address development challenges effectively.

Job Overview:
The People and Culture Officer will be responsible for managing and executing a wide range of administrative and human resources functions under the supervision of the P&C Partner. This role is crucial in ensuring compliance with local employment standards, donor requirements, and FHI 360 policies and procedures. The officer will coordinate the administration of employee benefits and compensation, manage payroll processing, and ensure timely submission of timesheets. Additionally, the officer will oversee mandatory training compliance, manage health insurance policies, and handle recruitment processes from job posting to employee onboarding. The role also involves maintaining accurate personnel records, providing guidance to staff on professional and personal issues affecting their careers, and facilitating performance management processes.

Duties and Responsibilities:
The duties and responsibilities of the People and Culture Officer include ensuring compliance with local employment laws and organizational policies, coordinating employee benefits and compensation administration, managing payroll processing, overseeing timesheet management, ensuring staff compliance with mandatory training, managing health insurance policies, handling recruitment processes, conducting reference checks, maintaining personnel records, supervising staff departures, updating HRIS data, providing staff guidance, facilitating performance management, and performing any other related tasks as assigned.

Required Qualifications:
Candidates must possess practical, up-to-date, and in-depth knowledge of Togolese labor law, compensation, benefits administration, organizational planning and development, employee relations, safety, training and development, and office administration. Strong computer skills in Microsoft Office applications and HR information management systems are required, with knowledge of Workday being an advantage. Excellent oral and written communication skills in French and professional proficiency in English are mandatory. Candidates should demonstrate a high level of confidentiality, strong organizational skills, proactive problem-solving abilities, interpersonal skills, and conflict resolution capabilities. The ability to manage tight deadlines and deliver high volumes of work with minimal supervision is essential.

Educational Background:
A minimum of a Bac +4 degree in Human Resources, Economics, Management, or an equivalent formal qualification is required. Additional relevant professional certifications or management training, as well as a good understanding of donor rules and regulations, would be advantageous. Experience in human resources within an international organization is a plus, and knowledge of English is mandatory.

Experience:
Candidates should have 3 to 5 years of experience in human resources with increasing responsibilities. Previous experience working in a non-governmental organization (NGO) for at least two years is preferred. The ability to independently handle oral and written communications and effectively interact with diverse personnel and the public is crucial.

Languages:
Fluency in French is mandatory, with professional proficiency in English being highly desirable. Knowledge of additional languages may be considered an asset.

Additional Notes:
The expected hiring salary range for this role is XOF 8,000,000 - 10,000,000 for annual basic salary. FHI 360 considers multiple factors when determining an offer amount, including relevant years of experience and education, internal equity, market pay, and budget. For internal candidates, salary placement will follow FHI 360’s current promotional increase guidelines. This job posting summarizes the main duties of the position and does not prescribe or restrict the exact tasks that may be assigned. FHI 360 is an equal opportunity employer and is committed to safeguarding against abuse, exploitation, and harassment in its work environments and programs. All offers of employment will be subject to appropriate screening checks.