Telecommunications Network Engineer

Job Posting Organization:
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) was established by the United Nations General Assembly in 194

• Its primary mission is to provide assistance and protection to approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. UNRWA aims to help these refugees achieve their full potential in human development while awaiting a just resolution to their situation. The agency operates the largest UN operation in the Middle East, employing over 30,000 staff members and relying almost entirely on voluntary contributions for funding. UNRWA offers a range of services, including education, healthcare, relief and social services, camp infrastructure improvement, microfinance, and emergency assistance. The organization is dedicated to making a tangible difference in the lives of one of the most vulnerable communities in the world, and it encourages qualified candidates to apply for positions that contribute to this mission.

Job Overview:
The Telecommunications Network Engineer position is crucial for managing and implementing the infrastructure networking and telecommunications services at both HQ and Field levels. The incumbent will be responsible for designing, deploying, monitoring, operating, and documenting reliable services that align with the established Agency Infrastructure Strategy and technical instructions. This role requires a proactive approach to infrastructure management, ensuring that all operational tasks related to networking services are executed effectively. The engineer will provide first-level technical support to HQ and Field staff, addressing issues related to LAN, WAN, and various telecommunications technologies. Additionally, the role involves keeping abreast of the latest developments in telecommunication technology and making recommendations for improvements. The incumbent will also be involved in configuration changes, system updates, and advising on infrastructure policies and systems.

Duties and Responsibilities:
The Telecommunications Network Engineer will manage and implement HQ/Field Infrastructure Networking and Telecommunications services, which includes:

• Designing, deploying, and monitoring LAN and WAN services, including switches and routers.
• Administering operational tasks for WAN bandwidth hardware/software monitoring tools.
• Managing satellite wide area network (SWAN) data and voice connectivity.
• Implementing converged data, voice, and video IP connectivity.
• Utilizing SD-WAN technologies to ensure high availability of network devices.
• Designing and managing Wi-Fi solutions.
• Providing first-level technical support for issues related to LAN/VLAN, WAN, hardware, software, and VPN.
• Monitoring network performance and system reliability.
• Participating in the design and implementation of new telecom and network infrastructure hardware and software. 1
• Advising on infrastructure hardware, software, and licensing systems. 1
• Keeping updated on telecommunication technology developments and making relevant recommendations. 1
• Performing other duties as assigned by the supervisor.

Required Qualifications:
Candidates must possess at least five years of progressively responsible and relevant professional experience in telecommunications network systems. Knowledge and experience with Cisco or Juniper systems, including centralized monitoring and management in large-scale environments, are essential. Candidates should also have experience in large-scale LAN/WAN switching and routing implementation, secure network communications, and bandwidth management tools. Familiarity with IoT and BYOD is required, along with the ability to install and maintain secure network communications, firewalls, and intrusion detection/prevention systems. Applicants must also demonstrate a commitment to neutrality and integrity in their professional conduct.

Educational Background:
A university degree from an accredited educational institution in telecommunications, computer or electrical engineering, or a related discipline is required for this position. Additional certifications such as Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Associate (JNCIA) are desirable. Technical training in Microsoft Azure network engineering, CompTIA Network, and other relevant areas is also beneficial.

Experience:
The position requires a minimum of five years of relevant professional experience in telecommunications network systems. Candidates should have a strong background in managing and implementing network systems, with a focus on high availability and large-scale environments. Experience with Cisco or Juniper systems is particularly important, as well as knowledge of secure network communications and bandwidth management techniques.

Languages:
For this position, proficiency in English and Arabic is required. Candidates must demonstrate a minimum level of proficiency in reading, writing, listening, and speaking in both languages, as per the UN Language Framework. Knowledge of French is an advantage but not mandatory.

Additional Notes:
This is a Fixed Term Appointment for one year, including a one-year probation period, with the possibility of extension based on performance and funding availability. The position is classified at Grade 15, with a starting monthly salary of USD 1,778.75, which includes various allowances. Other benefits include a monthly Provident Fund contribution, compulsory medical insurance, 30 days of annual leave, and additional sick leave and maternity/paternity leave provisions. The incumbent may be required to travel within the Agency's operational areas and work outside normal duty hours as needed. This vacancy is open to internal staff only, and candidates must reside in Lebanon and have authorization to work in the duty station at the time of application. UNRWA is committed to gender balance and encourages applications from qualified female candidates and individuals with disabilities.