Operations Support Officer

Job Posting Organization:
The World Health Organization (WHO) is a specialized agency of the United Nations responsible for international public health. Established on April 7, 1948, WHO's mission is to promote health, keep the world safe, and serve vulnerable populations. The organization operates in over 150 countries and has a workforce of more than 7,000 employees. WHO aims to ensure that all people can attain the highest possible level of health and well-being, focusing on health systems strengthening, disease prevention, and health promotion.

Job Overview:
The Operations Support Officer will play a crucial role in the WHO Country Office for Samoa, American Samoa, Cook Islands, Niue, and Tokelau. This position is designed to ensure the efficient, compliant, and accountable delivery of operational services that support the implementation of WHO's health priorities in the Pacific region. The incumbent will be responsible for overseeing various operational functions, including financial management, human resources, procurement, information and communication technology (ICT), security" style="border-bottom: 1px dotted #007bff !important;">security, and general administration. The role requires a proactive approach to adapt to changes in the operating environment, especially in emergency situations, and to propose necessary adjustments to processes and methods to enhance operational efficiency.

Duties and Responsibilities:
The incumbent will be tasked with providing comprehensive information to the head of the WHO country office and other staff regarding all aspects of country office operations. This includes interpreting policies, systems, and procedures. The Operations Support Officer will supervise staff and teams responsible for delivering a full range of services in budget and finance, human resources, procurement, ICT, security, and general administration, ensuring compliance with organizational policies and regulations. Key responsibilities include reviewing and coordinating biennial work plans, providing inputs for the operational budget, advising on financial policies, and supporting the management and monitoring of budget implementation. The role also involves proposing solutions that align with policy compliance while addressing business needs, as well as maintaining effective communication with government entities, UN agencies, and other development partners.

Required Qualifications:
Candidates must possess a university degree (bachelor’s) in finance, management, accountancy, economics, business administration, or a related field. Desirable qualifications include training in business administration or program management. WHO only considers higher educational qualifications obtained from accredited institutions recognized in the World Higher Education Database (WHED).

Educational Background:
The essential educational requirement for this position is a bachelor's degree in a relevant field such as finance, management, accountancy, economics, or business administration. Additional training in business administration or program management is considered desirable, enhancing the candidate's suitability for the role.

Experience:
A minimum of two years of relevant work experience in administration is essential, particularly in supporting the implementation of budget and finance, human resources, procurement, and logistics services. Desirable experience includes previous work with WHO or other United Nations agencies, as well as relevant international exposure, which would be an asset in understanding the operational context of the role.

Languages:
Excellent knowledge of English is essential for this position. Proficiency in additional languages may be considered an asset, enhancing communication with diverse stakeholders.

Additional Notes:
The position offers a competitive remuneration package, with an annual base salary starting at USD 56,046, subject to mandatory deductions for pension contributions and health insurance. A variable post adjustment reflecting the cost of living at the duty station is also included, currently amounting to USD 1,742 per month. Additional benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children. The position is subject to WHO Staff Regulations and Rules, and candidates should be aware that mobility is a condition of international professional employment with WHO. The organization is committed to diversity and inclusion, encouraging applications from women, persons with disabilities, and nationals of underrepresented Member States. Candidates may be required to provide proof of vaccination as per WHO's health policies.