Intern - CPCD, Office of the Director, Knowledge Management, Automation, and Digital Publishing

Job Posting Organization:
The Central Planning and Coordination Division (CPCD) is a key component of the Department for General Assembly and Conference Management (DGACM) at the United Nations. The CPCD serves as the central coordinating body responsible for strategic planning, coordination, and support for the scheduling and servicing of United Nations meetings and conferences. The division also oversees the preparation and publication of the Journal of the United Nations, which serves as the official daily record of meetings and activities at the United Nations Headquarters. The CPCD plays a vital role in ensuring that the operations of the United Nations run smoothly and efficiently, contributing to the overall mission of the organization to promote international cooperation and peace.

Job Overview:
This internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position is designed to provide participants with practical exposure to various aspects of information management, digital publishing, knowledge management, and innovation initiatives that support the Journal Unit within the CPCD. Interns will engage in project-based activities that will enhance their understanding of the editorial, publication, and dissemination processes of the Journal of the United Nations. The internship is intended for individuals who are eager to learn and contribute to the ongoing projects within the CPCD, providing them with valuable experience in a dynamic and international environment. Interns will work under the guidance of the Senior Programme Management Officer and will be involved in a range of tasks that will help them develop their skills and knowledge in the field of knowledge management and digital publishing.

Duties and Responsibilities:
Interns will be involved in a variety of tasks, including but not limited to: learning about the editorial, publication, and dissemination processes of the Journal of the United Nations; assisting with the preparation and updating of instructional presentations, user guides, onboarding materials, and training resources related to Journal operations; participating in projects designed to document Journal workflows, business processes, and knowledge resources; assisting with the preparation of standard operating procedures (SOPs), process documentation, and reference materials; contributing to projects that support organizational knowledge sharing, user support, and continuous improvement initiatives; participating in projects involving the organization and management of digital records, electronic documents, and Journal-related repositories; assisting with initiatives related to the archiving and organization of Journal PDF collections and historical documentation; gaining exposure to Microsoft 365 tools, SharePoint, Microsoft Copilot, and other technologies used to support collaboration, information management, and productivity; participating in projects that explore opportunities to improve information-management workflows, document organization, and knowledge-sharing practices through the use of digital tools and emerging technologies; assisting with the review, organization, and analysis of information used in dashboards, reports, presentations, and other knowledge products; contributing to change-management and user-experience initiatives designed to improve access to information and resources; assisting with the preparation of briefing materials, presentations, reports, and project documentation; participating in meetings, workshops, and knowledge-sharing activities relevant to the work of DGACM and the Journal Unit; and supporting special projects related to the history, development, and outreach activities of the Journal of the United Nations.

Required Qualifications:
Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work experience. However, it is beneficial to describe any coursework, projects, volunteer experience, or other activities related to knowledge management, information management, digital publishing, training development, documentation and process improvement, records management, and communications and user support. Knowledge of graphic design programs, such as Adobe Photoshop, Illustrator, and Premiere Pro, is desirable. Experience creating presentations, instructional materials, user guides, training resources, or process documentation is also desirable. Familiarity with Microsoft 365 applications, SharePoint, Microsoft Copilot, Power BI, Microsoft Fabric, workflow-improvement tools, automation technologies, or similar platforms is desirable. Experience with programming, scripting, automation, or other technical tools that support information-management and business-process improvement initiatives is desirable but not required.

Educational Background:
Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s, or Ph.D. Programme. It is essential to provide proof of enrollment or completion of the required educational qualifications when applying for the internship.

Experience:
While professional work experience is not a requirement for this internship, applicants are encouraged to highlight any relevant coursework, projects, volunteer experiences, or other activities that demonstrate their skills and knowledge in areas related to knowledge management, information management, digital publishing, and organizational communications. This internship is particularly suited for individuals who are eager to learn and gain practical experience in a professional setting.

Languages:
Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. The working languages of the United Nations Secretariat are English and French, and familiarity with other official UN languages such as Arabic, Chinese, Russian, and Spanish is beneficial.

Additional Notes:
This internship is UNPAID and requires a full-time commitment of 35 hours per week. Interns will be working in-person at the United Nations premises in New York. The expected duration of the internship is six months, with a desired start date of December

• Interns are responsible for their own travel, visa, accommodation, and living expenses. It is important for interns who are not citizens or permanent residents of the country where the internship is undertaken to obtain the appropriate visa and work/employment authorization. The United Nations does not charge a fee at any stage of the recruitment process, and applicants should be cautious of any requests for personal financial information.