Knowledge Management & Communications Support Intern

Knowledge Management & Communications Support Intern

United Nations Human Settlements Programme (UNHABITAT)

October 26, 2026November 26, 2026NairobiKenya
Job Description
Job Posting Organization:
The United Nations Human Settlements Programme (UN-Habitat) is an agency established by the UN General Assembly to promote sustainable urbanization and human settlements. Founded in 1978, UN-Habitat operates globally, working with various partners to create inclusive, safe, resilient, and sustainable cities and communities. The organization is dedicated to addressing urbanization challenges and aims to reduce inequality, discrimination, and poverty through its initiatives. UN-Habitat is also the focal point for urbanization matters within the UN system, coordinating efforts to implement the Sustainable Development Goals (SDGs) at the local level through the Local2030 Coalition, which is hosted in Bilbao, Spain. The organization employs a diverse workforce and collaborates with multiple stakeholders across numerous countries to achieve its mission.

Job Overview:
The Knowledge Management & Communications Support Intern will play a crucial role in supporting the Communications Unit of UN-Habitat. Under the supervision of the Communications Officer, the intern will assist in various operational and administrative tasks aimed at enhancing digital asset management and streamlining communication processes. The intern will be responsible for organizing and maintaining communication resources, supporting media monitoring, and assisting with web and data visualization tasks. This position is designed for individuals who are passionate about sustainable development and eager to contribute to the UN's mission of promoting urban sustainability. The intern will gain valuable experience in knowledge management, strategic communications, and data analytics, while also developing skills in organizing and managing digital content.

Duties and Responsibilities:
  • Knowledge Management and Asset Architecture: The intern will categorize, tag, and archive multimedia assets to ensure compliance with usage rights and branding guidelines. They will maintain the Communications Unit's SharePoint/Hub, organizing folders for various communication resources.
  • Strategic Messaging Support: The intern will assist in organizing corporate messaging and high-level briefing packages, ensuring easy access for missions. They will also help maintain structured contact lists for Local2030 Hubs and partner networks.
  • Web and Data Analytics: The intern will review and quality-check content for the Local2030 website, compile web traffic analytics, and assist in gathering data for reporting purposes.
  • Media Relations: The intern will track global developments related to sustainable development and maintain a database of media outlets interested in SDG localization. They will also help draft communications impact reports based on performance metrics.
  • Internal Communications: The intern will assist in drafting internal messages and support team engagement initiatives, ensuring effective communication within the Secretariat.

Required Qualifications:
Applicants must meet one of the following criteria: be enrolled in a graduate program, be in the final year of a bachelor's program, or have graduated with a relevant degree. Proficiency in standard software applications, such as Microsoft Office Suite, is required. Candidates should demonstrate a strong interest in the UN's work and possess the ability to interact with diverse cultural backgrounds. Familiarity with managing digital asset libraries and web/media analytics is desirable. Preferred fields of study include Knowledge Management, Communications, Information Science, International Relations, Journalism, and Data Analytics.

Educational Background:
Candidates must be enrolled in or have completed a relevant degree program, such as a Bachelor's, Master's, or Ph.D. in fields related to communications, knowledge management, or international relations. The internship is open to students in their final year of study or recent graduates, and proof of enrollment or graduation will be required during the application process.

Experience:
While professional work experience is not mandatory for this internship, candidates should have a background in a field closely related to the internship's focus. Familiarity with structured file systems and digital asset management is advantageous, as is any previous experience in communications or knowledge management roles.

Languages:
Fluency in oral and written English is required for this internship position, as English is one of the working languages of the United Nations Secretariat. Knowledge of French is also necessary, while proficiency in Spanish and other UN languages is considered desirable.

Additional Notes:
This internship is unpaid, and interns are responsible for their own travel, visa, accommodation, and living expenses. Candidates who are not citizens or permanent residents of the host country may need to secure appropriate visas and work authorization. The UN does not charge any fees during the recruitment process, and applicants should be cautious of any requests for personal financial information.
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