Senior Team Leader ATOS

Job Posting Organization:
EUROCONTROL is an intergovernmental organization established to support European aviation. It was founded in 1960 and currently operates in multiple countries across Europe, with a mission to enhance the safety and efficiency of air traffic management. The organization employs a diverse workforce dedicated to providing high-quality air traffic services and is committed to fostering a culture of equality and diversity. EUROCONTROL is known for its collaborative approach, working closely with various stakeholders in the aviation sector to improve air traffic management systems and processes.

Job Overview:
The Senior Team Leader ATOS position is a critical role within the Maastricht Upper Area Control Centre (MUAC), specifically in the Air Traffic Services (ATS) Unit. The primary function of this position is to oversee the day-to-day operations of the ATS team, ensuring the delivery of safe, customer-oriented, and cost-effective air traffic services. The Senior Team Leader will be responsible for planning, driving, and monitoring the output of the ATS Operational Specialists, which includes managing resource allocation, defining roles, and evaluating performance. This role also involves addressing performance gaps through training and development initiatives, ensuring that the team possesses the necessary competencies to meet operational demands. The Senior Team Leader will define resource planning for the ATOS team, advise the Head of ATS, and ensure alignment with the overall strategic objectives. Additionally, the role requires monitoring operational activities, measuring outputs against key objectives, and implementing corrective actions as necessary. The Senior Team Leader will also be tasked with identifying and implementing process improvements, managing projects, and providing strategic insights to enhance operational service delivery.

Duties and Responsibilities:
The duties and responsibilities of the Senior Team Leader ATOS include:

• Planning, driving, and monitoring the output of the ATS Operational Specialists staff, including resource allocation and performance evaluation.
• Addressing performance gaps and fostering development through training, coaching, and mentoring.
• Defining resource planning for the ATOS team and advising the Head ATS on resource needs.
• Monitoring the ATOS team’s operational activities and measuring output against key objectives.
• Identifying and implementing process and systems improvements to enhance service delivery.
• Proposing changes to relevant legal provisions and overseeing their implementation.
• Managing and overseeing projects, including budget and resource allocation.
• Leading regular reporting on team performance and project outcomes.
• Creating strategic initiatives and conducting studies to drive organizational goals. 1
• Carrying out any other tasks in line with the main purpose of the job.

Required Qualifications:
Candidates must have completed relevant third-level studies, such as Business Administration or Aerospace/ATM, meeting EQF Level 6 or

• For EQF Level 6, at least 11 years of relevant professional experience is required, while for EQF Level 7, at least 10 years of experience is necessary. Candidates should have experience in people management, including resource allocation and budgeting, preferably in an operational domain. Additionally, experience in project and service management, managing multidisciplinary teams, and contributing to the development of operational policies is essential. Candidates should also have experience leading operational change initiatives and the ability to manage service delivery against safety, quality, efficiency, and performance objectives.

Educational Background:
The educational background required for this position includes a relevant third-level degree in fields such as Business Administration, Aerospace, or Air Traffic Management. The degree must meet the European Qualifications Framework (EQF) Level 6 or 7 standards, indicating a high level of academic achievement and specialization in the relevant field.

Experience:
Candidates should possess a significant level of experience, with a minimum of 10 to 11 years of relevant professional experience depending on their educational qualifications. This experience should include roles in people management, project management, and operational service delivery, particularly in the air traffic management sector or closely related operational environments. Experience in leading teams and managing complex projects is highly valued.

Languages:
Proficiency in English at level C1 is mandatory for this position, as it is the primary working language of the agency. Knowledge of French is also beneficial, as it is one of the working languages of EUROCONTROL. Candidates should demonstrate strong drafting and presentation skills in English, as well as the ability to communicate effectively in a multinational and multicultural environment.

Additional Notes:
The position is a full-time role with a duration of 5 years, with the possibility of renewal or conversion under certain conditions. The selected candidate must complete a probationary period of nine months before being established in the post. The appointment may be renewed several times, but the total duration, including all renewal periods, may not exceed nine years. The selected candidate will be required to provide documentary evidence confirming they meet the minimum education requirements. The working arrangement is hybrid, allowing for a combination of onsite presence and teleworking opportunities, subject to internal rules and managerial approval.