Enterprise Systems Program Manager

Enterprise Systems Program Manager

FHI 360

October 15, 2026November 29, 2026United States
Job Description
Job Posting Organization:
FHI 360 is a nonprofit organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. Established in 1980, FHI 360 operates in more than 60 countries and employs over 4,000 staff members worldwide. The organization focuses on various sectors, including health, education, economic development, and social justice, aiming to create a positive impact on communities and individuals through innovative programs and partnerships.

Job Overview:
The Enterprise Systems Program Manager plays a crucial role within the Digital, Technology & Transformation (DTT) team, overseeing a portfolio of enterprise systems initiatives and strategic technology programs. This position emphasizes financial and HR applications that align with organizational objectives across multiple business functions. The manager is responsible for the planning, execution, governance, and successful delivery of concurrent projects that encompass enterprise applications, business processes, systems integrations, data management, and digital transformation initiatives. The role requires collaboration with cross-functional stakeholders, DTT leaders, business leaders, vendors, and executive sponsors to ensure that technology investments are aligned with the organization's priorities. The manager will also handle program-level risks, dependencies, budgets, and resources while guiding stakeholders through the entire lifecycle of enterprise systems investments, from conception to operational transition.

Duties and Responsibilities:
The Enterprise Systems Program Manager will manage a diverse portfolio of enterprise systems initiatives and concurrent projects. Key responsibilities include overseeing the development and maintenance of roadmaps, plans, schedules, budgets, forecasts, and performance metrics throughout the project lifecycle. The manager will engage with stakeholders to identify opportunities, define requirements, and prioritize initiatives, facilitating discussions to build consensus on solutions and implementation plans. Acting as the primary liaison between business stakeholders and technical teams, the manager will ensure that business needs are effectively communicated and represented. The role also involves tracking and controlling project delivery by monitoring status, budgets, resources, risks, dependencies, and issues, applying corrective actions as necessary. Ensuring compliance with governance processes, enterprise architecture standards, and security" style="border-bottom: 1px dotted #007bff !important;">security requirements is essential. The manager will oversee vendor relationships and maintain comprehensive project documentation, including reporting, schedules, and communication plans. Additionally, the manager will drive continuous improvement in systems, processes, and program management practices, fostering collaboration and accountability across teams.

Required Qualifications:
Candidates must possess strong leadership, facilitation, and communication skills, with a proven ability to guide diverse stakeholder groups through complex decision-making processes. Expertise in program, portfolio, and governance management, as well as strategic planning and organizational change management, is essential. The ideal candidate should have experience in partnering with stakeholders to drive enterprise systems strategy, business process improvement, and systems lifecycle management, particularly in areas such as ERP, financial management, grants management, human capital management, and enterprise reporting. Advanced knowledge of project/program/portfolio management methodologies is required, along with the ability to translate complex technical and business information into actionable recommendations for executive leadership.

Educational Background:
A Bachelor's Degree or international equivalent in Information Systems, Computer Science, Business Administration, Information Technology, or a related field is required. Preferred certifications include PMP, PgMP, Agile, Prosci, or other relevant credentials that demonstrate expertise in project management and program delivery.

Experience:
Typically, candidates should have at least 8 years of experience in project management and managing IT systems and programs. Proficiency with the software development life cycle and third-party software analysis and selection is necessary, including familiarity with ITIL, CMMi, or other structured software implementation standards. Experience with portfolio governance, vendor management, strategic planning, and enterprise systems roadmaps is also preferred, along with prior experience working within a global organization.

Languages:
While the job posting does not specify mandatory languages, proficiency in English is likely essential given the organization's international operations. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This position is expected to be remote, allowing for flexibility in work arrangements. The hiring salary range for this role in the United States is between $120,000 and $140,000, with variations based on geographic location. FHI 360 offers a competitive benefits package, including a 7% contribution to a pension plan, 18 days of paid vacation, 12 sick days, and 11 holidays per year for full-time employees. The organization is committed to equal opportunity employment and safeguarding against abuse and exploitation in its work environments.
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