Laboratory Technician

Job Posting Organization:
FHI 360 is a nonprofit organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. Established in 1980, FHI 360 operates in more than 60 countries and has a workforce of over 4,000 employees. The organization focuses on various sectors including health, education, economic development, and social justice, aiming to create a positive impact on communities worldwide.

Job Overview:
The Laboratory Technician position is designed to provide essential technical and operational support to staff, projects, and government counterparts, primarily focusing on diagnosis, quality assurance, and laboratory-related work. The role involves implementing and monitoring strategic and technical initiatives, contributing to knowledge products, and evaluating programmatic effectiveness. The technician will work closely with project teams and headquarters to ensure that laboratory systems are strengthened and that project implementation adheres to organizational strategies and standard operating procedures. This position is crucial for improving access to quality laboratory services and ensuring that technical support is effectively provided to enhance project outcomes.

Duties and Responsibilities:
The Laboratory Technician will be responsible for a wide range of duties including providing technical direction and guidance to project staff, ensuring alignment with expected outcomes, and supporting capacity strengthening for staff and partners. Responsibilities also include monitoring project protocols, maintaining data sets, preparing reports, and developing technical briefs. The technician will conduct analyses to identify areas for improvement in laboratory diagnosis and quality assurance, assist with research studies, and collaborate with evaluation teams. Additionally, the technician will coordinate project activities, oversee compliance with technical and administrative requirements, and prepare technical reports and presentations summarizing project results. Quality assurance is a key focus, requiring the technician to develop and maintain knowledge of quality standards and ensure that all activities meet client and regulatory requirements.

Required Qualifications:
Candidates must possess a strong technical background in laboratory systems and networks, with the ability to manage projects effectively. Proficiency in writing and verbal communication is essential, along with relevant computer software skills. The technician should demonstrate strong problem-solving abilities and the capacity to work collaboratively with diverse teams. Knowledge of laboratory quality assurance and control systems is highly desirable, as is experience in mentoring and training staff. The ability to manage multiple tasks and prioritize effectively is crucial for success in this role.

Educational Background:
A Master’s Degree or its international equivalent in public health, Medical Laboratory, or other health-related fields is required. A Project Management (PM) Certification is preferred, indicating a strong foundation in managing projects and understanding the complexities involved in laboratory operations.

Experience:
Typically, candidates should have at least 6+ years of relevant experience managing data collection and providing technical assistance, particularly in malaria diagnostic and laboratory systems. Practical experience in malaria microscopy is strongly preferred, along with experience working with government or health facility laboratories. Familiarity with laboratory quality assurance systems and experience in laboratory training and supervision are also advantageous. Prior work experience in NGOs or government agencies is beneficial.

Languages:
Fluency in English and Khmer is mandatory, with strong writing and verbal communication skills in both languages being essential for effective collaboration and reporting.

Additional Notes:
This position is expected to require travel of approximately 10% - 25%. The hiring salary range for this role is between USD 17,000 - 25,000 annually for national local hires. FHI 360 emphasizes equal opportunity employment and is committed to safeguarding against abuse and exploitation in its programs. The organization also participates in the Inter-Agency Misconduct Disclosure Scheme, ensuring a thorough screening process for all applicants. FHI 360 offers a competitive benefits package and supports professional development, promoting a healthy work/life balance.