WHO Web Manager

Job Posting Organization:
The World Health Organization (WHO) is a specialized agency of the United Nations responsible for international public health. Established on April 7, 1948, WHO has a mission to promote health, keep the world safe, and serve vulnerable populations. With over 7,000 employees, WHO operates in more than 150 countries, working to combat diseases, improve health systems, and respond to health emergencies. The organization is known for its leadership in global health initiatives, including the Global Polio Eradication Initiative (GPEI), which aims to eradicate polio worldwide.

Job Overview:
The WHO Web Manager will play a crucial role in managing and enhancing the GPEI website, which serves as a vital resource for stakeholders involved in the global fight against polio. This position involves collaborating with various internal and external stakeholders to ensure that the website meets their needs and effectively communicates the program's objectives. The Web Manager will be responsible for overseeing website content, structure, and design, ensuring that it aligns with WHO's branding and mission. This role requires a proactive approach to anticipate the website's needs and develop technical solutions that enhance user experience and engagement. The Web Manager will also be involved in content creation, social media management, and the implementation of web content strategies that support the GPEI's goals.

Duties and Responsibilities:

• Website Design: Collaborate with internal stakeholders to ensure the website's functionality meets their needs, conduct external stakeholder surveys, propose and facilitate the development of design elements, and guide web vendors on technical and design updates.
• Website Management: Oversee the GPEI website and the polio page on the main WHO website, ensuring content is current and accurate, manage relationships with web vendors, negotiate contracts, and ensure compliance with legal and security" style="border-bottom: 1px dotted #007bff !important;">security requirements.
• Content Creation: Work with relevant focal points to ensure website content is relevant, prepare and publish weekly polio case updates, contribute to the monthly newsletter, and manage the WHO/Polio social media account.
• Performance Monitoring: Collect statistics and user analysis to monitor and report on digital communication activities, conduct regular audits to fix broken links, and respond to web queries.
• Additional Duties: Stay updated on digital trends, provide digital guidance to the communications team, and perform other related duties as assigned.

Required Qualifications:
Essential qualifications include a first-level university degree in communications, information systems, or a relevant field, with an advanced degree being desirable. Candidates must have at least 5 years of digital communication experience in developing countries and humanitarian organizations at a global level, with demonstrated international exposure. Experience in website management for global health programs, public-private partnerships in the health sector, and countering misinformation on vaccination is essential. Familiarity with managing external web service providers is also required.

Educational Background:
Candidates must possess a first-level university degree in communications, information systems, or a relevant field. An advanced degree in one of these areas is desirable, indicating a higher level of expertise and understanding of the complexities involved in digital communication and web management.

Experience:
The position requires a minimum of 5 years of relevant experience in digital communication, particularly within global health programs and humanitarian organizations. Candidates should have a proven track record of managing websites, developing technical solutions, and working with external service providers. Experience in public-private partnerships and countering misinformation related to vaccination is also essential, along with a strong understanding of the epidemiology of poliomyelitis and related health issues.

Languages:
Expert knowledge of English is essential for this position, as it is the primary language of communication within WHO. Intermediate knowledge of French is desirable, as it may facilitate communication with French-speaking stakeholders and enhance the candidate's ability to engage with a broader audience.

Additional Notes:
The position offers a competitive salary starting at USD 71,335, with additional benefits including a variable post adjustment based on the cost of living, 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children. The role is subject to WHO's regulations and policies, including a commitment to diversity and inclusion in the workplace. Candidates are encouraged to apply regardless of personal characteristics, and reasonable accommodations are available for persons with disabilities. The successful candidate will be required to provide proof of vaccination as per WHO's health requirements.