Senior Movement Operations Associate, Movement and Data Processing

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a Related Organization of the United Nations. It is the leading UN agency in the field of migration, working closely with governmental, intergovernmental, and non-governmental partners. IOM's mission is to promote humane and orderly migration for the benefit of all, saving lives and protecting people on the move. The organization drives solutions to displacement and facilitates pathways for regular migration while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. The organization operates in numerous countries worldwide, focusing on various aspects of migration and displacement.

Job Overview:
The Senior Movement Operations Associate, Movement and Data Processing, plays a crucial role in overseeing the movement and data processing activities within IOM. This position involves managing a team of up to eight staff members responsible for coordinating travel arrangements, processing data, and ensuring compliance with standard operating procedures (SOPs). The associate will support staff development through training and performance feedback, ensuring high-quality work and accurate completion of tasks. The role requires a deep understanding of IOM's operational frameworks and the ability to liaise with various stakeholders, including government authorities and other UN agencies. The associate will also be responsible for preparing reports, managing documentation, and ensuring the confidentiality and integrity of sensitive information. This position is vital for maintaining the efficiency and effectiveness of IOM's movement operations, which are fundamental to the organization's mission.

Duties and Responsibilities:
The duties and responsibilities of the Senior Movement Operations Associate include overseeing the movement and data processing activities of staff members, coordinating travel bookings, and ensuring compliance with program-specific SOPs. The associate will manage the creation of movement data files, oversee the secure storage of documentation, and ensure timely dispatch of travel documents. They will also prepare reports on documentation receipt and advise management on any issues encountered. The associate will conduct pre-departure counseling for beneficiaries, identify vulnerabilities, and coordinate appropriate actions. Additionally, the role involves liaising with internal teams and external partners, providing regular feedback to supervisors, and undertaking duty travel as required. The associate must uphold IOM's Standards of Conduct and ensure compliance with protection mainstreaming standards.

Required Qualifications:
Candidates must possess a high school diploma with six years of work experience or a bachelor's degree in social science, International Relations, Regional Studies, or a related field with four years of relevant work experience. Experience in movement operations, transportation management, and supervising a team is strongly preferred. Proficiency in IOM's Movement Operations Systems and knowledge of travel agency operations, including familiarity with Amadeus or other airline GDS, is essential. Strong written and verbal communication skills, attention to detail, and the ability to work under pressure with minimal supervision are also required.

Educational Background:
The educational background required for this position includes a high school diploma or a bachelor's degree in a relevant field such as social science, International Relations, or Regional Studies from an accredited institution. Accredited universities are those listed in the UNESCO World Higher Education Database. Candidates with a higher level of education are preferred, as they may bring additional insights and skills to the role.

Experience:
The position requires prior experience in movement operations, transportation-related roles, or management. Candidates should have a demonstrated history of working in programs that include a movement operations component, particularly in resettlement programs. Experience in supervising a team and proficiency in IOM's institutional Movement Operations Systems are highly valued. Candidates should also have a background in travel agency operations, which will enhance their ability to manage travel logistics effectively.

Languages:
Fluency in one of IOM's official languages (English, French, Spanish) is mandatory for all staff members. For this position, fluency in English is required, while proficiency in Dutch is desirable. Language skills will be evaluated during the selection process, which may include written and/or oral assessments to ensure candidates can effectively communicate in the required languages.

Additional Notes:
The position is subject to specific requirements, including residency in the country of the duty station for at least the last five years due to the need for an air-side pass. The appointment will be contingent upon medical fitness certification, accreditation, and security" style="border-bottom: 1px dotted #007bff !important;">security clearances. IOM has a zero-tolerance policy regarding conduct incompatible with its aims, including discrimination and harassment. The organization does not charge any fees during the recruitment process and only accepts applications submitted through its e-Recruitment system. Late applications will not be considered, and only shortlisted candidates will be contacted.