Job Description
Job Posting Organization:
The International Rescue Committee (IRC) is a prominent humanitarian organization that was founded in 1933 at the behest of Albert Einstein. The IRC operates in over 40 countries and 29 U.S. cities, focusing on responding to the world's most severe humanitarian crises. The organization aims to restore health, safety, education, economic wellbeing, and power to individuals affected by conflict and disaster. With a mission to deliver lasting impact, the IRC employs a diverse workforce dedicated to helping millions of people regain control of their lives and strengthen their communities. The IRC is recognized as one of the largest international humanitarian non-governmental organizations (INGO) and is committed to making a positive difference in the lives of those it serves.
Job Overview:
The AI Platform Engineer position is a critical role within the IRC's IT department, focusing on the administration and operation of enterprise AI systems. As the organization expands its use of AI technologies, including tools from Anthropic and OpenAI, the need for a dedicated technical expert to manage the underlying systems and infrastructure becomes paramount. This role is not user-facing; instead, it involves maintaining the reliability and security" style="border-bottom: 1px dotted #007bff !important;">security of AI environments, managing platform configurations, and ensuring seamless integration between AI tools and IRC systems. The AI Platform Engineer will be responsible for troubleshooting issues, monitoring system performance, and collaborating with various teams to support the effective use of AI technologies across the organization. This position is essential for ensuring that the IRC can leverage AI to enhance the speed, quality, and scale of its programs and operations.
Duties and Responsibilities:
The AI Platform Engineer will have a diverse set of responsibilities, including:
Required Qualifications:
The ideal candidate for the AI Platform Engineer position should possess the following qualifications: - Hands-on experience administering enterprise AI platforms such as Anthropic, OpenAI, or comparable tools, with a strong understanding of API management and environment configuration. - Familiarity with LLM application infrastructure and experience with data/ML platforms like Databricks is a plus. - Proficiency in Python and/or JavaScript for scripting and automation tasks. - Experience building and maintaining REST API integrations, with a solid understanding of authentication patterns and error management. - Knowledge of information security principles as they apply to SaaS and API-based systems, including access controls and data handling. - Strong communication skills, with the ability to convey technical concepts to non-technical colleagues and contribute effectively to cross-functional teams.
Educational Background:
Candidates should have a relevant educational background, typically including a degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications in AI, data science, or cloud computing may be advantageous but are not strictly required.
Experience:
The position requires a significant level of experience, ideally with several years in a technical operations role focused on AI systems administration, cloud platforms, or similar environments. Candidates should demonstrate a proven track record of managing complex technical systems and integrations, as well as experience in a collaborative, cross-functional team setting.
Languages:
While the primary language for this position is English, proficiency in additional languages may be beneficial, particularly in regions where the IRC operates. However, English is the mandatory language for communication within the organization.
Additional Notes:
This role is remote, allowing for flexibility in work location. However, candidates should be prepared for occasional meetings across multiple time zones (GMT-8 to GMT+3). The IRC emphasizes professional standards and adherence to core values, including integrity, service, equality, and accountability. All employees are expected to uphold these values and contribute to a safe and respectful work environment.
The International Rescue Committee (IRC) is a prominent humanitarian organization that was founded in 1933 at the behest of Albert Einstein. The IRC operates in over 40 countries and 29 U.S. cities, focusing on responding to the world's most severe humanitarian crises. The organization aims to restore health, safety, education, economic wellbeing, and power to individuals affected by conflict and disaster. With a mission to deliver lasting impact, the IRC employs a diverse workforce dedicated to helping millions of people regain control of their lives and strengthen their communities. The IRC is recognized as one of the largest international humanitarian non-governmental organizations (INGO) and is committed to making a positive difference in the lives of those it serves.
Job Overview:
The AI Platform Engineer position is a critical role within the IRC's IT department, focusing on the administration and operation of enterprise AI systems. As the organization expands its use of AI technologies, including tools from Anthropic and OpenAI, the need for a dedicated technical expert to manage the underlying systems and infrastructure becomes paramount. This role is not user-facing; instead, it involves maintaining the reliability and security" style="border-bottom: 1px dotted #007bff !important;">security of AI environments, managing platform configurations, and ensuring seamless integration between AI tools and IRC systems. The AI Platform Engineer will be responsible for troubleshooting issues, monitoring system performance, and collaborating with various teams to support the effective use of AI technologies across the organization. This position is essential for ensuring that the IRC can leverage AI to enhance the speed, quality, and scale of its programs and operations.
Duties and Responsibilities:
The AI Platform Engineer will have a diverse set of responsibilities, including:
- AI Systems Administration & Operations (40%): - Serve as the primary technical administrator for IRC's enterprise AI environments, including managing user access, API governance, and workspace configurations. - Monitor system health and performance, triaging operational issues as they arise. - Maintain observability across AI systems, tracking uptime, error rates, and integration reliability. - Document configuration changes and support responsible usage by coordinating with InfoSec on policy adherence.
- Integrations & Technical Implementation (35%): - Collaborate with DevOps, Software Engineering, and Data Engineering teams on deployment processes and infrastructure dependencies. - Develop scripts and automations to support AI-assisted workflows, primarily using Python and/or JavaScript/TypeScript. - Troubleshoot integration failures and collaborate on AI/KM pipeline work. - Maintain technical documentation for all integrations, including architecture notes and runbooks.
- Monitoring, Resource Optimization & InfoSec Liaison (15%): - Track AI resource utilization and identify opportunities for cost efficiency. - Serve as the technical point of contact for InfoSec regarding AI system security and compliance. - Support risk assessments and contribute to the development of technical SOPs for AI system use.
- Stakeholder Support & Collaboration (10%): - Act as a technical resource for program teams adopting AI tools, providing support and troubleshooting assistance. - Participate in rollout planning for new AI capabilities and contribute to sprint and project planning.
Required Qualifications:
The ideal candidate for the AI Platform Engineer position should possess the following qualifications: - Hands-on experience administering enterprise AI platforms such as Anthropic, OpenAI, or comparable tools, with a strong understanding of API management and environment configuration. - Familiarity with LLM application infrastructure and experience with data/ML platforms like Databricks is a plus. - Proficiency in Python and/or JavaScript for scripting and automation tasks. - Experience building and maintaining REST API integrations, with a solid understanding of authentication patterns and error management. - Knowledge of information security principles as they apply to SaaS and API-based systems, including access controls and data handling. - Strong communication skills, with the ability to convey technical concepts to non-technical colleagues and contribute effectively to cross-functional teams.
Educational Background:
Candidates should have a relevant educational background, typically including a degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications in AI, data science, or cloud computing may be advantageous but are not strictly required.
Experience:
The position requires a significant level of experience, ideally with several years in a technical operations role focused on AI systems administration, cloud platforms, or similar environments. Candidates should demonstrate a proven track record of managing complex technical systems and integrations, as well as experience in a collaborative, cross-functional team setting.
Languages:
While the primary language for this position is English, proficiency in additional languages may be beneficial, particularly in regions where the IRC operates. However, English is the mandatory language for communication within the organization.
Additional Notes:
This role is remote, allowing for flexibility in work location. However, candidates should be prepared for occasional meetings across multiple time zones (GMT-8 to GMT+3). The IRC emphasizes professional standards and adherence to core values, including integrity, service, equality, and accountability. All employees are expected to uphold these values and contribute to a safe and respectful work environment.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.